Tim Copenhaver | Page 3

Good service good communication friendly employees no bad understanding to the point nice and clean understanding to the point nice and clean More

by RANDALLBEGLEY3 Verified Customer Verified Customer

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Went in for an oil change and tire rotation and it comes with a complimentary inspection. With in 50 miles of leaving the dealership the brakes started squealing I call and they said if I would leave truck with a complimentary inspection. With in 50 miles of leaving the dealership the brakes started squealing I call and they said if I would leave truck there 2 days they would try to work it in the advisor showed no concern that they miss the brakes on the inspection or seem to care I emailed the service manager and I got a "form letter" answer were trying to come up with a way to track the inspection and he had no record of the inspection. I'll tell you when it was Coutersy Chevrolet I gotvan inspection sheet and an explanation every time. I had to take it to Firestone auto care to get it looked at at the brakes were bad enough to require rotors and they were groved so deep they had to be replaced. I was getting ready for a long road trip with family and this problem they didn't see could have caused a serious accident. I had to email the president and vice president which I got a message from the vice president saying he had taken care of it and that he would like to give me a complimentary oil change. Unsure if I trust them to service my truck again if they are so careless as to miss the brakes being worn out and not say anything. More

by TABRIGHT Verified Customer Verified Customer

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Great pricing, John, Craig and Kevin were awesome to work with. Overall great experience! Glad to be a customer. with. Overall great experience! Glad to be a customer. More

by CTATE5 Verified Customer Verified Customer

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Excellent service department. Provided a ride for me back to the dealership. Very helpful for me Provided a ride for me back to the dealership. Very helpful for me More

by ICEMAN5464 Verified Customer Verified Customer

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They were all very friendly. The salesperson I worked with was very good at keeping me informed of the status of the new car I ordered. I have done business with this dealership The salesperson I worked with was very good at keeping me informed of the status of the new car I ordered. I have done business with this dealership since 1982. They have always made the it easy to work with them. More

by judydikes43 Verified Customer Verified Customer

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