Tim Jackson
Tim Jackson at Southtowne Chevrolet Cadillac Buick GMC

Tim Jackson | Page 2

Service Advisor

Southtowne Chevrolet Cadillac Buick GMC

695 Bullsboro Drive
Newnan, GA 30265

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32 Reviews
not yet
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32 Reviews

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32 Reviews of Tim Jackson

July 09, 2021

Dealership Rating
Employee Rating

Thank you to my service advisor, Tim Jackson for exceptional customer care and service! He is always friendly, helpful, professional, and takes excellent care of my vehicle when I bring it in for ro More

by C. Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tim here at Southtowne Chevrolet Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 26, 2021

Dealership Rating
Employee Rating

Tim Jackson in service was knowledgeable about the service performed on my Corvette and very professional. The service departmen was organized annd clean. I would recommend this dealership. More

by Rshanewright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Hi there, thank you so much for your positive comments about Southtowne Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2021

Dealership Rating
Employee Rating

Very good experience. They are always very friendly and knowledgeable. I get my oil changed there always and it is easy in and out. I enjoy doing business with them. More

by cathyedwards2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2021

Dealership Rating
Employee Rating

Well I would like to see the manual that states it requires 3 plus weeks to repair a Camshaft Actuator. This took to long to complete. More

by Razor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Mar 17, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 253-3131 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you.

Mar 17, 2021

Razor responded

I think you need to look at your staffing and turn on customer's vehicles. This took to long to complete and I don't see how you can resolve my discomfort now. Also I see you gave me just your general number. No point of contact or person. I assume this is just diplomacy to conform to a review.

March 06, 2021

Dealership Rating
Employee Rating

I was traveling to Florida when my car started to display red alert warnings. Luckly I was 1 exit from Southtowne Motors. I pulled into the service department and immediately Tim helped me nd assured me they More

by sdjohns117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southtowne Chevrolet Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2021

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Employee Rating

I had to return to the service department to pick up the second key FOB for our vehicle purchased on 12-26-2020. Drove in from Alabama for our appointment. Was immediately waited on by Tim Jackson and he an More

by klcobra6176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Goodman

Feb 17, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 07, 2021

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Employee Rating

Larry Rooker is the best service advisor I have ever dealt with and I have trusted him for over 15 years. Great honest man that is not out empty your pockets. I have sent all my friends to Larry Rook More

by Julio Speedy Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2021

Southtowne Chevrolet Cadillac Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Southtowne Chevrolet Buick GMC and we hope to see you again.

December 07, 2020

Dealership Rating
Employee Rating

Service Department for my 2012 Chevy Volt continues to be excellent. Schedules are followed, work done well, phone calls for pick-up are followed up. Preston Smith provided excellent support! More

by jwysowski1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Preston Smith , Beverly

Dec 19, 2020

Southtowne Chevrolet Cadillac Buick GMC responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this feedback. We hope that you have a great day.

October 06, 2020

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Employee Rating

Southtowne in Newnan did a great job of helping me with an emissions issue. They reserached the issue to determine the problem and also made sure to ceck if my Traverse was covered under the emissions warr More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2020

Southtowne Chevrolet Cadillac Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

August 26, 2020

Dealership Rating
Employee Rating

It is always a pleasure to bring my 2015 Sierra in for service. You are treated with respect, and made to feel like you are family. Tim is always willing to work with any scheduling time constraints that More

by Gquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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