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Tim Johnson
Tim Johnson, Service Advisor, Rockingham Toyota
5.0

Tim Johnson

Service Advisor

Rockingham Toyota

412 South Broadway
Salem, NH 03079

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46 Reviews of Tim Johnson

July 21, 2011

Dealership Rating

"Worked with Timmy at Rockingham Toyota for service on my..."

- DonX

Worked with Timmy at Rockingham Toyota for service on my car and he was excellent in answering my many questions. Also had questions on my other vehicles, and when he was not able to answer them, he introduced me to other that could help. Everyone was so friendly and helpful, that I strongly wanted to acknowledge the appreciated help.

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Recommend Dealer
Yes

Other Employees Tagged: Timmy, Dan, Matt

July 18, 2011

Dealership Rating

"We bought the Rav-4 and have been very happy with it. We..."

- jjc21012

We bought the Rav-4 and have been very happy with it. We had the unfortunate problem of a breakdown and it needed to be towed back to the dealer on a Sunday morning. The business manager Eddie met me at the door and made my problem his. They set us up with a loaner car and took the info needed to see the service manager in the morning. They got the problem resolved and also took care of a recall, oil change and tire rotation and state inspection even though this was unplanned work and they were full in the shop. The tow bar cover fell off while being towed, and the service manager ordered one to be painted and installed at no expense to me. While our day at the beach was ruined, the outcome of the car situation was made almost painless by the way they treated us at Toyota. The service department is really the reason I have been a loyal customer. Anyone can sell a car, but the service at this dealership has always been 2nd to none.

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Recommend Dealer
Yes

Other Employees Tagged: Eddie, Mark, Tim

July 07, 2011

Dealership Rating

"The service and staff was great. My car was ready in less..."

- paristheme

The service and staff was great. My car was ready in less time than I expected so I didn't have to wait that long. They did an awesome job on my car and it wasn't overly priced.

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Recommend Dealer
Yes

Other Employees Tagged: Tim Johnson

June 29, 2011

Dealership Rating

"I am a perfectionist and don't have the time to do my own..."

- Joseph Lepore

I am a perfectionist and don't have the time to do my own repairs anymore. Rockingham Toyota is a pure pleasure to do business with. Quality of work is A-ONE!!! I plan on having all my Toyota repairs done by them from now on.

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Recommend Dealer
Yes

Other Employees Tagged: Tim Service Dept.

May 29, 2011

Dealership Rating

"Jimmy in Service was outstanding. Helped and..."

- sdalynh

Jimmy in Service was outstanding. Helped and communicated every step of the way!! I had a problem with my truck and he communicated what was happening as it was going on. Too many times the dealer will not communicate even though good things are happening. Jimmy should train all customer service folks! Nice job Jimmy!

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Recommend Dealer
Yes

Other Employees Tagged: Jimmy in Service

February 24, 2011

Dealership Rating

"I had the 60K service performed in addition to three..."

- bmoeckel

I had the 60K service performed in addition to three other concerns I had with lights on the dash, radiator concern and spongy brake feeling. Manager went over each service item prior to it being scheduled. Received updates during the service by phone if it rquired additional parts. Kept me informed throughout with cost estimates too. Will continue using the dealership.

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Recommend Dealer
Yes

Other Employees Tagged: Timmy Johnson

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