Tim Krikau | Page 8

underwhelming stood a counter in service area for 10 minutes before being addressed. there were 4 people working at stations & only 1 customer at counter, I had ap stood a counter in service area for 10 minutes before being addressed. there were 4 people working at stations & only 1 customer at counter, I had appt. I was on time. After being addresses I waited 5 more minutes for Tim to return to his station. the other 3 just went about there business. Asked if I would like car washed and said yes. After recall work was done went to pick up car and was sent to wrong location I then had to search for car , it was sitting behind the building,"unwashed," needless to say I was not satisfied with the experience especially since I have bought exclusively from this dealership and am a retired Chrysler and CNH Employee. More

by gwalbert3 Verified Customer Verified Customer

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Would go elsewhere The salesman seemed to not care, nor listen to my request about the purchase. The car was not detailed as agreed upon when I picked it up. It just see The salesman seemed to not care, nor listen to my request about the purchase. The car was not detailed as agreed upon when I picked it up. It just seemed like another sale to them, not like "Thank You" for bringing your business back to us for the 3rd time. I will go elsewhere for mu next purchase. More

by messen19 Verified Customer Verified Customer

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Very helpful and courteous and explained everything The review I gave was because I was very satisfied with the work done and the people I saw. I don’t know any one who works there The review I gave was because I was very satisfied with the work done and the people I saw. I don’t know any one who works there More

by c.batten Verified Customer Verified Customer

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It’s terrible Totally unorganized, no phone answering, no call back after leaving messages, just plain horrible!! I would never recommend this place to any one I kn Totally unorganized, no phone answering, no call back after leaving messages, just plain horrible!! I would never recommend this place to any one I know, You know it’s bad when the tow truck driver tells you, you’re making a mistake taking your car there, and you should take it to palman in Kenosha!! More

by Jazz6661 Verified Customer Verified Customer

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New windshield install Best part of the service is that the service rep always kept me informed as to the progress of my repairs. Thank you Palmen of Racine. Best part of the service is that the service rep always kept me informed as to the progress of my repairs. Thank you Palmen of Racine. More

by MGAJOHN Verified Customer Verified Customer

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Standard oil change and service interval Probably my best service experience yet at Palmen. Patty was very helpful and provided ample details as to what I should expect with timing, repair, e Probably my best service experience yet at Palmen. Patty was very helpful and provided ample details as to what I should expect with timing, repair, etc... More

by JEFF.SCHMIDT Verified Customer Verified Customer

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Not happy with my extended warranty Paid good money on warranty , and sway bars are not covered , only have 35 k on Jeep , really discussed , I know it’s not the dealerships fault . Put Paid good money on warranty , and sway bars are not covered , only have 35 k on Jeep , really discussed , I know it’s not the dealerships fault . Put to have problems with such low miles is crazy More

by dfmiel Verified Customer Verified Customer

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Tim Krikau is the bomb The best professional service very personable and they listened to my needs and concerns I have never felt pressured or talked into anything I did not The best professional service very personable and they listened to my needs and concerns I have never felt pressured or talked into anything I did not want More

by SMIELEWSKII Verified Customer Verified Customer

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Excellent service department Excellent communication with me through out the day. Truck was done early, so that was a bonus. Phone call to ask if I had any questions about the wo Excellent communication with me through out the day. Truck was done early, so that was a bonus. Phone call to ask if I had any questions about the work. Asked for details,and was given a direct answer. More

by Action1w Verified Customer Verified Customer

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Engine check They were all wonderful! So helpful and easy going. Made me feel comfortable right away! Coffee was good too! Even washed my car for me without having They were all wonderful! So helpful and easy going. Made me feel comfortable right away! Coffee was good too! Even washed my car for me without having to ask! More

by bechawes Verified Customer Verified Customer

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