Tim Kroll | Page 36

John Rockovits was the first person we met when we walked in to LOOK at a Ram 1500. He walked us through all aspects of the purchasing process and we drove the 2014 Ram 1500 home the same night. I will send in to LOOK at a Ram 1500. He walked us through all aspects of the purchasing process and we drove the 2014 Ram 1500 home the same night. I will send friends and family in to see John and Tim Kroll (finance manager) which made the purchase as painless as possible. More

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Finally a dealership that makes buying a car almost 100% stress free. My sales associate was very courteous to my needs and extremely patient with me and all my questions. Brian was not only full of infor stress free. My sales associate was very courteous to my needs and extremely patient with me and all my questions. Brian was not only full of information about the vehicle I was interested in, but also about the dealership specials and their promises. I have never bought a car from a dealer who gave you a lifetime warranty on the vehicles for FREE! Then, for the first time in 23 previous car purchases/leases I met with Tim, the finance guy, who was NOT a fake and artificial person who pretended he worked so hard on getting your loan approved having great credit. Usually, they act is if they did all this work for you and that they were your best friend since childhood with their fake smiles and bs lines they use. This is stereotypical of the finance guys in this industry and I apologize about this line, but I felt it to be important to note that Tim was NOT this guy! Brian had all of our stuff ready to go as I let him know I was someone who did not have a lot of time or patience. Believe me, I was no peach to deal with, but Brian was kind in every facet with me even though I would text him when I happened to think of another question to ask. Their no hassle car price like carmax was nice and the fact their cars are priced lower than a carmax off the bat WITH that lifetime warranty was well worth my trip from Chicago down to Indiana to make this purchase. If you are thinking about a car purchase here I highly suggest you make your move and stop debating because you're only wasting precious time. Will I be back for another purchase if they have a vehicle I am interested in? You bet I will be, and I will be asking for the same people to deal with again too! More

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This dealership and its employees provided friendly service with no pressure and no haggle. My buying experience was seamless and one that I would definitely recommend to others in the market of purcha service with no pressure and no haggle. My buying experience was seamless and one that I would definitely recommend to others in the market of purchasing a vehicle. More

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Upon coming into the dealership, I had contacted them by phone. They were so helpful kind, and concerned about my situation. The salesman were nice and really wanted me to see that they were trying to give phone. They were so helpful kind, and concerned about my situation. The salesman were nice and really wanted me to see that they were trying to give me the best deal possible. We took the Jeep on a test drive. I was amazed at the knowledge that he had on the car. Anything that I asked about the vehicle he answered. He took the time with me and that is something that u don't see often. The typical car salesman just wants the money. He's really trying to develop a honest rapport with the customer. I will recommend my family and friends to this business. More

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Tony Turco worked with us for a good month or more in an effort to obtain the vehicle we wanted, at the price we were willing to pay. Out of all the dealers we called, Tony gave us the best price for a very effort to obtain the vehicle we wanted, at the price we were willing to pay. Out of all the dealers we called, Tony gave us the best price for a very expensive Ram 3500. In addition, Tony worked with a dealer in Clinton IL to get the truck we wanted, including putting in a call to the Regional Manager. Tony was knowledge and enthusiastic and we appreciate the effort he made to get us the truck we wanted. John and George were super friendly and helpful during the process. Because the truck was obtained from another dealer, the process took several days to complete and John and George filled in for each other if one was unavailable. This worked out great for us as we then had 3 points of contact during the process. The cashier - Michelle - was very friendly. We dealt with her on 2 separate occasions and she was polite with a big smile. I recall that she started working at the dealership in June. She even came out to the parking lot to see the truck because she had not seen one like it before. John, George and Michelle are all just a nice group of young people doing great job at the dealership. I would like to see more young people like that everywhere. Tim Kroll was a helpful, quick and friendly. Overall, it was a great experience working with Thomas Dodge and we certainly would buy another vehicle from them. More

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Overall great experience. Hope I didn't leave anyone out. Thanks for getting my jeep in the color and options I wanted. Would recommend this dealer out. Thanks for getting my jeep in the color and options I wanted. Would recommend this dealer More

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We came to Thomas on the recommendation of my sister and brother in law who also had a great experience a while ago. We arrived on a Friday evening and looked around at the used cars. We had a good idea of brother in law who also had a great experience a while ago. We arrived on a Friday evening and looked around at the used cars. We had a good idea of what we wanted price wise and what we needed in terms of mpg and mileage on a used vehicle. George was able to tell us exactly which vehicles met our specifications without a second thought. He directed us to three and we test drove each of them. Despite a driving rain storm he ran to get each car and returned to the front door for us to test drive them. We narrowed it down to two and then decided to come back the next morning. George made us feel comfortable with the process and did not pressure us to make a decision that evening. The next day we came back and had our kids. We were running a little late for the time we set up, so George called us to make sure that everything was ok and see if we had any other questions. We arrived and test drove two of the three cars we had the night before, this time in slightly better weather and were able to make a decision, He answered all of the questions we had and was able to find the answer to a question that he did not have the answer to. We had our kids with us this time, so he made sure everything went smoothly. At that point we worked with Tim on financing and he was able to explain everything and he also listened to exactly what we needed. He was able to complete his side of things quickly and was able to work things out to get the payment that we needed. He was very through and really had our best interest in mind. We would recommend Thomas to anyone and that they work with either of these guys. More

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I've had good experience in the past 10 years with Thomas Dodge Chrysler all sales parts department and service department excellent people & they keep in touch with their customers with future promot Thomas Dodge Chrysler all sales parts department and service department excellent people & they keep in touch with their customers with future promotions More

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I bought my last two vehicles from Thomas dodge and I cannot imagine being anywhere else I got the greatest service and deals and friendly staff than anywhere else. I will not buy a car from any other de cannot imagine being anywhere else I got the greatest service and deals and friendly staff than anywhere else. I will not buy a car from any other dealership thanks a lot guys! More

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We visited Thomas Dodge searching for a used truck.John was very informative while telling me about the specific truck I was interested in.We test drove,and we fell in love with it.He answered all my quest was very informative while telling me about the specific truck I was interested in.We test drove,and we fell in love with it.He answered all my questions and made sure to explain everything to us.I can't remember the names of the manager and the gentleman that did the financing,but they were both great.We will definitely recommend this dealership to our friends and family. More

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