47 Reviews
Write a Review47 Reviews of Tim Kubow
May 02, 2024
FANTASTIC! The service team was awesome! Especially Tim, he has awesome customer service skills.. I will definitely recommend this dealership 😊 The service team was awesome! Especially Tim, he has awesome customer service skills.. I will definitely recommend this dealership 😊 More
Other Employees Tagged: Travis Freeman
April 23, 2024
The dealer seems different since change from Axelrod to Spitzer. Despite setting an appointment, when I arrived there was no one to greet me as soon as I got out of my car for several minutes. Maybe hire m Spitzer. Despite setting an appointment, when I arrived there was no one to greet me as soon as I got out of my car for several minutes. Maybe hire more people. I’m also not a fan of the background music playing. Too loud and too much rock. Service itself was fine but I don’t like think I was listened to when asked what I was in there for and what I expected. I had to clarify it more than once. I expected better as Axelrod used to do this. More
Other Employees Tagged: Steve Cseke
April 17, 2024
I want there to get my 2014 Buick Encore diagnosed. They told me that the main cause of the problem was my map sensors and that when I get it fixed my check engine light would go out. They told me wher They told me that the main cause of the problem was my map sensors and that when I get it fixed my check engine light would go out. They told me where to find it and I went to get the part but when I tried to install it, it was the wrong part. They told me the wrong part and I wasted my time to go and get a part that didn’t even fit. Furthermore, I paid around $200 for just the diagnostic alone. Even when I install the map sensor that they told me about. My check engine light did not go out. What was even the point me spending that much money when I got nothing in return. My check engine light is still on and I had to spend around $200 for the car diagnostic plus another $75 a part they told me to get, but wasn’t even the right one. I have wasted my time and money by going to this dealership. More
March 30, 2024
Service is always good, however the wait time for an oil change the last few times has been well over one hour. This time, it was nearly two hours. For a routine oil change that is done in a morning appoint change the last few times has been well over one hour. This time, it was nearly two hours. For a routine oil change that is done in a morning appointment, it takes too long. More