Tim Laird
Tim Laird at Walt Massey Ford

Tim Laird

Parts Manager

Walt Massey Ford

1494 U.S. 98 East
Columbia, MS 39429

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5.0
8 Reviews

Dealership Experience

4 yrs, 8 mos

5.0

8 Reviews

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8 Reviews of Tim Laird

July 24, 2025

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Employee Rating

I recently had the pleasure of working with Erica and Lynette regarding my vehicle repair, and I couldn't be more satisfied with the level of service they provided. From start to finish, Erica and Lynett More

by newkey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Erica Gary

July 23, 2025

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I recently had some repair work done on my vehicle and was incredibly impressed with the service I received from Erica. From the start, she was professional, courteous, and extremely knowledgeable. She to More

by lyntaylor70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erica Gary

Jul 24, 2025

Walt Massey Ford responded

Thank you so much for the thoughtful and detailed feedback! We're thrilled to hear how well Erica took care of you—her professionalism, communication, and care really shine through. It’s great to know she turned a potentially stressful situation into a smooth and confident experience. We’re proud to have her on the team and appreciate your recommendation!

July 23, 2025

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I recently brought my vehicle in for service and had the pleasure of working with Erica — and I couldn’t be more impressed. From the moment I arrived, Erica was professional, welcoming, and incredibly knowl More

by Broncolife
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Erica Gary , Grant

Jul 24, 2025

Walt Massey Ford responded

We’re so glad to hear Erica made your service experience such a positive one! Her professionalism, communication, and genuine care make all the difference, and we’re proud to have her as part of our team. Thank you for the kind words and for trusting us with your vehicle!

July 23, 2025

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⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Erica I had an absolutely wonderful experience working with Erica. From start to finish, she was professional, attentive, and genuinely committed to providing exceptional serv More

by Broncolife
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Erica Gary

Jul 24, 2025

Walt Massey Ford responded

Thank you for the amazing feedback! It’s wonderful to hear how much of a difference Erica made in your experience. Her blend of professionalism, care, and personal attention is exactly what we aim for. We’ll be sure to share your kind words with her—she truly is a standout!

July 23, 2025

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If you're looking for a car where buying it is actually hassle free, this is the go to place. Outstanding Customer service! They will help you find whatever you're looking for & help fix your problems easi More

by Destinee
Sales Price Transparency
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Recommend Dealer
Yes
Jul 24, 2025

Walt Massey Ford responded

We love hearing that your experience was hassle-free and that both our sales and service teams made a great impression! Erica will be thrilled to know she’s your go-to—thank you for the kind words and continued support!

June 02, 2025

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Great experience thanks to all. Will highly recommend Walt Massey service to friends and family More

by dennon.dearman
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Recommend Dealer
Yes
Jun 02, 2025

Walt Massey Ford responded

We’re glad you had a great experience and appreciate your recommendation. Thanks for trusting us with your vehicle—we look forward to seeing you again!

May 07, 2025

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Great staff, they did a great job on my vehicle! Thank you for your help! More

by Nathanmckenzie
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Recommend Dealer
Yes
May 07, 2025

Walt Massey Ford responded

We’re glad to hear our team took great care of your vehicle! Thanks so much for the kind words and for letting us help you out.

April 14, 2025

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Employee Rating

Great service, as always. I've been buying new cars from Walt Massy for over twenty years and will continue to do so. More

by W66DS
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2025

Walt Massey Ford responded

Thank you for your loyalty over the years—it truly means a lot to us! We’re proud to have earned your trust and look forward to continuing to serve you for many more to come.

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