Great customer service.
Tim and Jessica were great today! Free valet service is great for a busy businesswoman. Thank you!
Tim and Jessica were great today! Free valet service is great for a busy businesswoman. Thank you!
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by elizabeth_fritts
Verified Customer
Verified Customer
Sep 20, 2022 -
Granite Subaru responded
Elizabeth, thank you for the nice review. We know how difficult it can be when being a busy working person. Glad you were able to utilize our valet service.
I appreciated the straightforward and practical
conversation about my vehicle's needs with my recent service appointment. No hard sell, just good fit.
conversation about my vehicle's needs with my recent service appointment. No hard sell, just good fit.
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by JPAYNE7
Verified Customer
Verified Customer
Sep 20, 2022 -
Granite Subaru responded
Thanks for the nice review. We don't believe in pressure or a hard sell.
The service department provided friendly thorough
service. I was so impressed that I will now bring my other vehicle to Granite Subaru for service even though my other vehicle isn’t a Subaru.
service. I was so impressed that I will now bring my other vehicle to Granite Subaru for service even though my other vehicle isn’t a Subaru.
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by hpoirier
Verified Customer
Verified Customer
Sep 12, 2022 -
Granite Subaru responded
Thanks for the great review and confidence in us. We appreciate your business and look forward to taking care of your non Subaru as well.
They were great in helping us buy our 2022 Subaru
Outback, we can’t say enough about the service department, Tim is the best he greats you from the time you drive in , keeps you posted on what’s goin
Outback, we can’t say enough about the service department, Tim is the best he greats you from the time you drive in , keeps you posted on what’s going on and walks you to your car , Tim is the best , great place to by s car,
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by ECUTRONI
Verified Customer
Verified Customer
Sep 12, 2022 -
Granite Subaru responded
Thank you for the great feedback on our sales and service departments. Your kind words and recommendations are appreciated.
Appreciated details and communication.
Team was able to resolve below estimation. Knew it would get fixed, but liked timely texts. Thanks
Team was able to resolve below estimation. Knew it would get fixed, but liked timely texts. Thanks
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by jadetjen
Verified Customer
Verified Customer
Sep 12, 2022 -
Granite Subaru responded
Thanks for the nice review. Many customers love and appreciate how much we keep them informed along the way.
Jason and Jeremy are great guys.
They have been there for me through my whole process of engine rebuilds, I couldn't ask for a better crew.
They have been there for me through my whole process of engine rebuilds, I couldn't ask for a better crew.
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by Nate
Verified Customer
Verified Customer
Sep 12, 2022 -
Granite Subaru responded
Nate, thanks for the nice review and kind words. We will be sure to pass your kudos on to Jason and Jeremy.
Service advisor Tim and mechanic Keith took the time and
effort to resolve a acceleration problem with my 2018 Forrester. Customer service was excellent.
effort to resolve a acceleration problem with my 2018 Forrester. Customer service was excellent.
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by ROBERTROY139
Verified Customer
Verified Customer
Sep 08, 2022 -
Granite Subaru responded
Robert, thank you for the great work. We're so happy that Tim and Keith were able to resolve your issue. We appreciate the great review.
Granite is my go-to for my 2015 Crosstrek.
The work they do is Top Notch, they have never let me down. I also love that they take photos of the things they feel might need attention, that is
The work they do is Top Notch, they have never let me down. I also love that they take photos of the things they feel might need attention, that is a huge thing for me as I am an older woman who really has to you;nat pennies. Tim Previtt is a kind and understanding man and to be honest I have had superior attention from all of their service Dept. The mechanics are also fabulous! They know what they are doing and get the work done right and always clean up after themselves. Thanks Granite!
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by Lizzie MB
Verified Customer
Verified Customer
Sep 06, 2022 -
Granite Subaru responded
Lizzie, thank you for the wonderful review. Our service team really is top notch and we're proud to be your "go to". We look forward to seeing you again.
Prompt service to fix my A/C and wheel bearings issues.
Friendly and kept me informed every step of the way!
Friendly and kept me informed every step of the way!
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by SFOY625
Verified Customer
Verified Customer
Sep 01, 2022 -
Granite Subaru responded
Thank you for the nice review. Our service team does a great job of communicating. Glad the issue is fixed.
Efficient, friendly, clean and great service.
Granite Subaru has excellent customer service. They are always friendly, helpful and communicative.
Granite Subaru has excellent customer service. They are always friendly, helpful and communicative.
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by VBANER
Verified Customer
Verified Customer
Sep 01, 2022 -
Granite Subaru responded
Thank you for the kind words and nice review.