Tim is a great salesman.
Enjoy working with him. He wAs helpful and listened to my needs
Enjoy working with him. He wAs helpful and listened to my needs
More
by smcolwell1216
Verified Customer
Verified Customer
Aug 19, 2026 -
Russ Darrow Metro Mazda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Dean Saidai
dean.saidai@russdarrow.com
All of the Russ darrow Mazda employees are always
friendly and efficient when handling my concerns within a timely manner.
friendly and efficient when handling my concerns within a timely manner.
More
by makaylarandle0
Verified Customer
Verified Customer
Jul 08, 2026 -
Russ Darrow Metro Mazda responded
Thank you for sharing this feedback. We’re delighted our team has been consistently friendly and efficient in addressing your concerns. Please reach out anytime we can help with your Mazda.
Jalen Moore
jalen.moore@russdarrow.com
Tim Scott was wonderful to work with.
He made the process easier than I had anticipated. I was expecting the dealership additions and he did a great job explaining them.
It would be nice
He made the process easier than I had anticipated. I was expecting the dealership additions and he did a great job explaining them.
It would be nice to have a hard ceiling for price upfront, but that really is not within his control. He had a good rapport with the service department and was able to field all of my used vehicle concerns, with receipts.
I would definitely recommend working with Tim and would gladly go back to him for my next vehicle.
More
by ananda
Jul 08, 2026 -
Russ Darrow Metro Mazda responded
We’re delighted to hear Tim made your Mitsubishi Outlander PHEV purchase smoother than expected and clearly explained the add-ons. Thank you for sharing your thoughts on pricing transparency, and we’ll pass them along to our team. We appreciate your recommendation and look forward to assisting you again.
Jalen Moore
jalen.moore@russdarrow.com
Liars and scammers.
They try to upsell you the additions and protections like crazy. After they say they were gonna discout the stuff, on the final bill they dont.
They try to upsell you the additions and protections like crazy. After they say they were gonna discout the stuff, on the final bill they dont.
More
by SamsonSungman
Verified Customer
Verified Customer
Jun 26, 2026 -
Russ Darrow Metro Mazda responded
Samson, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Jalen Moore
jalen.moore@russdarrow.com
They work hard to give me upfront pricing The online
application process was easy Could have used more insight into vehicle and the application. Also would have like input on payment due date
application process was easy Could have used more insight into vehicle and the application. Also would have like input on payment due date
More
by JEANOTT
Verified Customer
Verified Customer
Other Employees Tagged:
Tim Scott
May 19, 2026 -
Russ Darrow Metro Mazda responded
Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon!
Jalen Moore
jalen.moore@russdarrow.com
Only negative was the dynamic pricing, seems they drop
prices temporarily to get you in the door. Everything else was great
prices temporarily to get you in the door. Everything else was great
More
by Ausedguy
Verified Customer
Verified Customer
Other Employees Tagged:
Jalen Moore
May 07, 2026 -
Russ Darrow Metro Mazda responded
Thanks for sharing your experience with Russ Darrow Metro Mazda. We appreciate your input and feedback. We hope to see you again soon!
Jalen Moore
jalen.moore@russdarrow.com
Tim is a great guy.
Very pleasant and got me a good deal😊 I would recommend to shop at Russdarrow.
Very pleasant and got me a good deal😊 I would recommend to shop at Russdarrow.
More
by diliptanna69
Other Employees Tagged:
Shiva Mashayekhi
May 04, 2026 -
Russ Darrow Metro Mazda responded
Thank you for recommending us and sharing your experience with Tim. We’re delighted he helped you secure a great deal on your new Mazda and made the process smooth. We look forward to serving you again.
Jalen Moore
jalen.moore@russdarrow.com
Tim and the team went above and beyond when assisting me.
The customer service and attentiveness were outstanding.
The customer service and attentiveness were outstanding.
More
by JASMINEBUFORD21
Verified Customer
Verified Customer
Other Employees Tagged:
Gwen Moore, Johnny Perez
May 03, 2026 -
Russ Darrow Metro Mazda responded
We’re grateful you found Tim and the team went above and beyond. It’s great our attentiveness stood out during your visit. Congratulations on your new Mazda CX-5; enjoy every drive ahead.
Jalen Moore
jalen.moore@russdarrow.com
Great experience!
Gwen and Tim made everything extremely easy! Would recommend to any one looking to purchase a vehicle!
Gwen and Tim made everything extremely easy! Would recommend to any one looking to purchase a vehicle!
More
by AJOHNSON2618
Verified Customer
Verified Customer
Other Employees Tagged:
Gwen Moore
May 01, 2026 -
Russ Darrow Metro Mazda responded
Thank you for recommending us to anyone looking for a vehicle. We’re glad Gwen and Tim made your Mazda CX-50 purchase so smooth. Please reach out if we can assist again.
Jalen Moore
jalen.moore@russdarrow.com
Tim, Gwen, Noah, Jalen and Thaddeus were absolutely
phenomenal. I was very anxious about the whole process as it was my first time buying a new car, and Tim and Gwen were so incredibly patient with me.
phenomenal. I was very anxious about the whole process as it was my first time buying a new car, and Tim and Gwen were so incredibly patient with me. They met me where I was and went above and beyond to help me feel comfortable and confident in my decision. I could not have asked for a better team of people helping me. The whole team was very compassionate and charismatic and really listened to me. Both Tim and Gwen were just amazing and so dedicated to getting me into the perfect car, with Tim even coming back in after his shift when my car arrived and Gwen waiting to make sure I got my car before she left. Thaddeus was so incredibly kind even after a long day of driving 6+ hours to obtain my car and made sure it was nice and clean after driving in the snow. Noah and Jalen both were super nice and helpful as well and helped make the process go smoothly. It is very evident that the leadership promotes an amazing culture here and that shows in all of their staff and the positive attitudes they radiate. As an anxious and apprehensive person, Tim and Gwen really helped instill confidence and showed an incredible amount of patience with me. I cannot say enough good things about the crew that I worked with, especially Tim and Gwen. Thank you all SO much!
More
by THEBEAN2001
Verified Customer
Verified Customer
Other Employees Tagged:
Noah Matson
, Gwen Moore, Jalen Moore, Thaddeus 5 starts
Jan 01, 2026 -
Russ Darrow Metro Mazda responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Metro Mazda!
Jalen Moore
jalen.moore@russdarrow.com