Tim Shaffer

I brought our 2018 Porsche Macan S in for a battery replacement. I was able to wait at the dealership for the maintenance to be done. Tim Shaffer, our maintenance supervisor, was the one supervising replacement. I was able to wait at the dealership for the maintenance to be done. Tim Shaffer, our maintenance supervisor, was the one supervising the job. He did an excellent job, as he always does. The maintenance was completed in a timely manner and I was appreciative of his attention to our car. More

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The service advisor was great and got a loaner car for me when normally it takes months to schedule an appointment with a vehicle. This dealership diagnosed a rattle on the dash where others service centers when normally it takes months to schedule an appointment with a vehicle. This dealership diagnosed a rattle on the dash where others service centers could not replicate it. Great job! More

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We brought in our Macan S Saturday morning and got a loaner car for the day. All of the annual maintenance requirements were completed and we picked up our Macan S later Saturday afternoon. The whole loaner car for the day. All of the annual maintenance requirements were completed and we picked up our Macan S later Saturday afternoon. The whole process was very easy and all the work we needed done was done. More

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Plano Porsche is an excellent dealership. Outstanding team that provides great customer care and service. I’ve enjoyed the Porsche experience through them….from a Cayman S, to a Macan S, an Outstanding team that provides great customer care and service. I’ve enjoyed the Porsche experience through them….from a Cayman S, to a Macan S, and currently a 911 C4S…and value their advice and high quality service. No one services my cars but Plano Porsche. More

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Very efficient service department. Tim Shaffer is awesome service representative. I and my husband have had nothing but great service for several years for all of our Porsche needs. Tim Shaffer is awesome service representative. I and my husband have had nothing but great service for several years for all of our Porsche needs. They let us know how long service will be and make sure we have a loaner or uber for the day and make sure we are taking care of. Really like the video as they work is being done. More

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All the people at PORSCHE of Plano take very good care of their customers‼️. I am always glad to do business with them. their customers‼️. I am always glad to do business with them. More

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Just had two cars serviced at Porsche of Plano. From the time you drive in till the time you leave all of the staff is so professional. The technicians do a wonderful job and I know my car is done From the time you drive in till the time you leave all of the staff is so professional. The technicians do a wonderful job and I know my car is done right when I pick it up. Just such a pleasure to do business with Porsche of Plano! Thank you for such a great job every time. More

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Tim Shafer is amazing. Have been working with Tim for over 13 years on 3 different cars, and his consistency and availability is greatly appreciated. Have been working with Tim for over 13 years on 3 different cars, and his consistency and availability is greatly appreciated. More

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Tim S in the service department is fantastic and makes a big and positive difference! big and positive difference! More

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The service advisors did a nice job of explaining the nature of the services and following up on status. nature of the services and following up on status. More

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