Tim Sheridan
Tim Sheridan at Sheridan Ford

Tim Sheridan

General Manager

Sheridan Ford

4001 Kirkwood Hwy
Wilmington, DE 19808

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3.8
13 Reviews
3.8

13 Reviews

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13 Reviews of Tim Sheridan

June 28, 2026

Dealership Rating
Employee Rating

No he gastado nada de dinero en cambio de aceite con cambio de filtro desde que compre mis fords More

by lwilfredo99
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Recommend Dealer
Yes

December 10, 2025

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Mr Diaz was great, made the appointment met me at the door and made it a simple process. More

by Kcelec21
Sales Price Transparency
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Recommend Dealer
Yes
Dec 20, 2025

Sheridan Ford responded

Thanks for the kind review! We appreciate your feedback. - Chip Sheridan

December 10, 2025

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Employee Rating

If I could give it zero stars, I would. Scheduled an oil change with tire rotation, multi point inspection, etc. Get the call, go pick it up and they only change the oil. I also asked th More

by r.verrecchio
Service Price Transparency
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Recommend Dealer
No
Dec 20, 2025

Sheridan Ford responded

Ryan, We attempted to reach out to you personally, but we are sorry that your visit was disappointing. If there is anything we can do to make things right please reach out to me directly.- Chip Sheridan csheridan@sheridanautogroup.com 302-319-3951

December 09, 2025

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I was told I needed a whole new engine, and I didn't. I just needed my spark plugs changed and that was the reason I brought my truck in the first place. I eventually got someone that did just that and m More

by moovementinc
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Recommend Dealer
No

December 05, 2025

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I’ve been dealing with Sheridan Ford for fifteen years and I have had nothing but Great service from them. They have been kind, courteous and very responsive with any of my needs. I wouldn’t go to any oth More

by sfisher
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 20, 2025

Sheridan Ford responded

Thanks for the kind review! We appreciate your feedback. - Chip Sheridan

December 04, 2025

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Employee Rating

Sheridan has been my place to go for quite a few years. They are very friendly and try get what you need More

by Matey
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 04, 2025

Sheridan Ford responded

Thanks for the kind review! - Chip Sheridan

December 04, 2025

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Dave and finance staff sayed late on a Saturday to start working a deal with me even though I showed up 10 minutes before they closed! Excellent service. Got me an awesome rate and right at my budget number More

by nsrcreations1990
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Samuel Lopez Castillo, Gary Ford , Dave Hernandez

Dec 04, 2025

Sheridan Ford responded

Thanks for the kind review! - Chip Sheridan

December 04, 2025

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Employee Rating

It was a great experience. They understand customer’s needs and try their best to meet the same. I could get my dream car with the help of them. More

by adarshdnagare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samuel Lopez Castillo, Gary Ford , David and Kyle Smith

Dec 04, 2025

Sheridan Ford responded

Thanks for the kind review! - Chip Sheridan

December 01, 2025

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Employee Rating

They are attentive and care about what you need. I will always go back there More

by kkoenig53
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 04, 2025

Sheridan Ford responded

Thanks for the kind review! - Chip Sheridan

November 27, 2025

Dealership Rating
Employee Rating

Disappointed in surcharge for credit card. Should put a notice about this in your appt. Reminder emails. Day of service is too late to prepare with cash. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Sheridan Ford responded

Larry, I'm sorry that our policy was not made clear to you prior to visiting. We will work to incorporate it into our messaging going forward. Thank you for the 5-star review otherwise. - Chip Sheridan csheridan@sheridanautogroup.com

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