Tim Spencer | Page 4

Had a great salesman who was honest and sincere. I felt I received a good deal on the vehicle I purchased. My complaint would be that although we had an appointment to purchase vehicle it was over an hour wa received a good deal on the vehicle I purchased. My complaint would be that although we had an appointment to purchase vehicle it was over an hour wait to begin the paperwork. We were told she was getting the paperwork together but she printed it as we were sitting with her. The signing process was frantic. I was glad my husband was there, who is in a similar business, to confirm to me what to do. More

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Tim was excellent. Never felt pressured and he didn't call 42 times like some other sales people from other dealerships! Really appreciated that! We got a great interest rate on our loan from a didn't call 42 times like some other sales people from other dealerships! Really appreciated that! We got a great interest rate on our loan from a local credit union that works with Huffines. That made the buying experience even better! We love our new car and we will remember our experience when it comes time to buy again. We wish the car windows would have been cleaned with something a little better because they got foggy soon after we left the dealership, but I know the service department was rushed to get the car clean so we could get on the road. Other than that we have no complaints! More

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Great car buying experience. All the staff were very friendly and helpful. They worked with my busy scheduled and gave me a great price on our new Subaru Outback. I would recommend this dealer for futur friendly and helpful. They worked with my busy scheduled and gave me a great price on our new Subaru Outback. I would recommend this dealer for future car purchases. More

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I had been to previous dealerships where I didn't feel like I was heard by the salesmen. I told Tim Spencer exactly what I needed, when, and why. He had the car ready for me to test drive when I ar feel like I was heard by the salesmen. I told Tim Spencer exactly what I needed, when, and why. He had the car ready for me to test drive when I arrived. In one short trip around the block and an hour and a half, I had the car I wanted. Tim and Rick even brought the car to the rental location for my convenience when I turned in the rental car. That was so helpful, and I appreciated the extra effort to help me. It was the best car-buying experience, and I will go back to Huffines Kia/Subaru Denton the next time I need anything. More

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When I found the perfect car for my 16-year-old son through an internet search, I was pleased to see that the car -- a 2012 Kia Optima LX --was located at a Huffine's dealership. I knew from various ra through an internet search, I was pleased to see that the car -- a 2012 Kia Optima LX --was located at a Huffine's dealership. I knew from various radio ads that Huffine's had a sterling reputation, so I was confident that everything spelled out in the quote I received from Tim Spencer was true and accurate, from the low mileage on the vehicle to the laundry list of options and features to the very reasonable price. When my son, Sean, and I arrived at the dealership, Tim had the car ready for Sean to test drive immediately. Needless to say, Sean was very impressed with the car and so was I. Even more impressive, however, was the outstanding customer service we received from Tim and also from Grant Wilson. Every step in the process was explained clearly and in detail. I debated with myself about purchasing the additional warranty items (extended bumper-to-bumper warranty, service plan, road hazard, ding repair and that miracle paint protector I can't remember the name of), but ended up deciding to take the whole package. It's probably money I didn't need to spend, but I never felt pressured by Grant to buy anything I didn't want. He did a good job of outlining the benefits of the various protections and I like knowing that if something goes wrong with the car, it's covered by one plan or another. We moms with teenage drivers need all the peace of mind we can get! Everyone we encountered at Huffine's Kia Subaru Denton was friendly and kind, but Tim especially went out of his way -- literally -- to help us get the new car back to our home in Frisco. Sean had not yet obtained his driver's license, so he couldn't drive it and, of course, I would have to drive our family car, which left us with no one to handle the new car. Tim to the rescue! He drove the car back to Frisco for us and then I gave him a ride back to the dealership. This may be standard practice in the car business, but it meant a lot to Sean and me. I would definitely recommend Huffine's Kia Subaru Denton to anyone in the market for a great deal on a great car made by great people. Mr. Huffine should be very proud of his employees, all of whom did their utmost to uphold his sterling reputation -- and looked like they truly loved doing it. Thanks for a great experience. Sincerely, Wendie Grogan More

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I received an initial price quote from Huffines for a new Subaru Outback over the internet that was competitive with other dealers. When I went to the dealership in person, Tim Spencer showed me the feature Subaru Outback over the internet that was competitive with other dealers. When I went to the dealership in person, Tim Spencer showed me the features of the vehicle in a professional and friendly way. He is very knowledgable about the vehicle and worked to find the colors and features I wanted. He didn't over-sell, and no pressure. He seemed willing to spend as much time as I needed to learn about the vehicle. When it came to price, I think we had a win-win deal based on internet comparisons. If/when I am again in the market for a new vehicle, Tim Spencer, Jerry Paredes and Huffines Subaru in Denton is on the top of my list to visit. More

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