Tim Thorn
Tim Thorn at Hawk Cadillac of Joliet
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Tim Thorn

Sales Manager

Hawk Cadillac of Joliet

2001 W Jefferson St
Joliet, IL 60435

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4.7
14 Reviews
4.7

14 Reviews

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14 Reviews of Tim Thorn

February 16, 2024

Dealership Rating
Employee Rating

Salesman was very helpful and curious to work with. The GM made the process quick and easy. The whole experience was very good. More

by HankBuck408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Feb 21, 2024

Hawk Cadillac of Joliet responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

September 13, 2023

Dealership Rating
Employee Rating

I bought window from parts for 2023 xt5 i tokd them they did not fit right they said they did they would put them on for 150.00 dollars i said the vent shads were only 85 dollars so i went home to put them More

by DANDEVEA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Anderko

Sep 14, 2023

Hawk Cadillac of Joliet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give our service manager Bill Webb a call at 779-260-4270 so we can discuss your experien ce further. We look forward to hearing from you

Sep 19, 2023

DANDEVEA responded

Thanks for your respond but i will not be calling this should have taking care of the first time when i spend 70000 dollars i should be taking care of the first i cant belive this happend over eight dollars these vent shades are junk so im out eighty dollars but you are going to lose thousands of dollars i wont be back not a smart decision for hawk over eighty dollers

July 19, 2023

Dealership Rating
Employee Rating

Good service in time promised. Very clean premises. Staff were very cordial. Will uses Hawk for service on my vehicle when relocated permanently. More

by WSMITH12C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jul 27, 2023

Hawk Cadillac of Joliet responded

Hi, thank you so much for your positive comments about Hawk Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2023

Dealership Rating
Employee Rating

The service is horrible. My car was there for a day and a half no call back. I had to call to see what was going on with my care. The next time I buy a car or need service it More

by GARY_1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2023

Hawk Cadillac of Joliet responded

Gary, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your service on your Cadillac. I would like to get some more details about your experience with us. Please reach out to me so we can have your vehicle clea ned properly. I am off ton Tuesday but will be back at the dealership Wednesday. Daryl Woltman Customer Care Manager Hawk Joliet 779-260-4311

Jun 21, 2023

Hawk Cadillac of Joliet responded

Gary, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your service on your Cadillac. I would like to get some more details about your experience with us. Please reach out to me so we can have your vehicle cleaned properly. I am off ton Tuesday but will be back at the dealership Wednesday. Daryl Woltman Customer Care Manager Hawk Joliet 779-260-4311

Jun 22, 2023

Hawk Cadillac of Joliet responded

Gary, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to our Service Director, Bill Webb at 815-773-2156 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 08, 2023

Dealership Rating
Employee Rating

They took care of everything I needed and in a timely manner. Very good service. More

by BFIC797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Anderko

Jun 11, 2023

Hawk Cadillac of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 14, 2023

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 16, 2023

Dealership Rating
Employee Rating

Your tech was the "BEST". ..yest the best I have ever experienced in my nearly 80 years. More

by PSTEVESIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Woltman, Mindy McCorkle

Jun 06, 2023

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023

Hawk Cadillac of Joliet responded

Hi, we appreciate your positive review of your experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2023

Dealership Rating
Employee Rating

The Hawk Joliet team is extremely professional with exceptional service! I leased a new XT4, my sales consultant John G was great! He helped me find the best option that suited my needs and wants. I wa More

by NRF249@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Woltman, Todd Anderko , John Glusak

Jun 06, 2023

Hawk Cadillac of Joliet responded

Thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

Jun 06, 2023

Hawk Cadillac of Joliet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Director, Bill Webb at 815-773-2156.

April 07, 2023

Dealership Rating
Employee Rating

I was very pleased with the service that I received. The employees were very professional. More

by jlwhitney54@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2023

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

April 02, 2023

Dealership Rating
Employee Rating

Prompt. Honest analysis of the service required. Completed as promised. I will be a costumer for years to come. More

by TTAVIATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Woltman

Apr 04, 2023

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 04, 2023

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

Dealership Rating
Employee Rating

It was a pleasure purchasing a vehicle for my daughter at this dealership. They are honest and work to hard to earn your business. More

by J_CRYE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2022

Hawk Cadillac of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

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