Tim Turakulov | Page 6

Excellent service and personnel Excellent service and knowledgable staff excellent selection of new cars. The managerial staff was more than willing to look outside the Chicago metro Excellent service and knowledgable staff excellent selection of new cars. The managerial staff was more than willing to look outside the Chicago metropolitan area to locate a car. More

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Quick and professional business Was in and out in 2hrs, which is a rare thing when you buy a car. Professional people that took care of the things with an ease Smaller dealership Was in and out in 2hrs, which is a rare thing when you buy a car. Professional people that took care of the things with an ease Smaller dealership which is nice as you get a better service More

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Very helpful sales and managers Robert was very knowledgeable about the cars I was looking to buy .took his time explaining things . Eddie the manager for used cars was very helpful Robert was very knowledgeable about the cars I was looking to buy .took his time explaining things . Eddie the manager for used cars was very helpful on the day I went in to see Robert and he was off that day More

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Great customer service! Attention to detail ! When I met Robert F. , he was truly interested in my wants and needs. I returned with my wife and Robert did a great job taking us on a test ride and When I met Robert F. , he was truly interested in my wants and needs. I returned with my wife and Robert did a great job taking us on a test ride and explaining the features' of the car. We learned that the car of our choice, with all of the safety features we deemed important was enroute to the dealership. We were kept informed by Subaru to the delivery status of our new car. Jim F. In Finance did a great job discussing payment and extended warranty options. Tim T. Introduced himself and explained I would meet with him soon to be sure I understand all of the new technology in this car. of the seven dealers I visited prior to the purchase, Robert was the most patient and concerned about making sure I received the car best suited for us. More

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Excellent service, understood what we needed Mike Muntz was our sales person and he did a fantastic job understanding and meeting our needs. Wonderful introduction to the Subaru family. We are ve Mike Muntz was our sales person and he did a fantastic job understanding and meeting our needs. Wonderful introduction to the Subaru family. We are very loyal to brands and hope to have a long relationship with Subaru. This would not have happened had it not been for Mike and Tim. More

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Great place to buy a car I purchased an Outback from Autobarn. The process was very easy and quick. If you are looking for a Subaru, I highly recommend Autobarn and seeing Jim I purchased an Outback from Autobarn. The process was very easy and quick. If you are looking for a Subaru, I highly recommend Autobarn and seeing Jim. More

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Excellent overall experience I hate car shopping to say the least. HATE IT. Autobarn Subaru was the best car buying experience I have ever had overall. Straight forward, polite I hate car shopping to say the least. HATE IT. Autobarn Subaru was the best car buying experience I have ever had overall. Straight forward, polite, respectful, and not pushy. I had the pleasure of working with Mike, Tim, Allen, Dale, and Robert at various points--all serving the customer in a variety of capacities. Never pushy, always respectful, while avoiding dead wait time. There was a general sense of hustle and professionalism by the staff, not evident in other dealerships. This is a reflection of management and what they expect of their employees--their team. The experience as a whole was outstanding. I negotiated a more than fair deal, and upon discovering a small crack in the windshield towards the end, they replaced it completely, and gave me a very nice loaner car to drive for 2 days until the work was completed. I was highly satisfied and would recommend this dealership to any of my family or friends. More

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THE NEW BAIT & SWITCH. I contacted JUAN at AUTOBARN SUBARU to inquire about a Crosstrek I found on your website. Juan was motivated, sent me an email with a price quote for I contacted JUAN at AUTOBARN SUBARU to inquire about a Crosstrek I found on your website. Juan was motivated, sent me an email with a price quote for the vehicle I wanted to purchase. I called Juan back to confirm and accept the offer because "this price is only good for today." It was a good, fair price. Juan verbally confirmed the email's walk out price, taxes included, and informed me that I just needed to show up with a check before 9pm. So the wife and I made a 50 minute drive to your store. Shortly after arrival, the salesman presented us with Juan's quoted price, and I confirmed. We started drafting up papers. Then we met withTIM TURAKULOV. On a side note, I can confirm some of the things said about him on Yelp. It's too bad I didn't see them before we made the 50 minute drive. He informed us that he COULD NOT DO THE PRICE AGREED UPON, and that we would have to pay roughly an ADDITIONAL $1,700 in tax. I don't think this is the traditional bait and switch, but your team achieved the intent; duped me into driving to the dealership, told me the car wasn't available at the previously agreed upon price, and waste 3 hours of my wife's and my night. "Love - that's what makes a Subaru a Subaru." Not feeling the love here. EDIT AFTER 03 MAY COMMENT FROM AUTOBARN: You never made me an offer to split the taxes. In fact, I had to call several times to even receive a call back after initial contact. I still believe this was a dishonest move, and I received an ingenue response. More

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A satisfying experience from start to finish. The team at Autobarn of Countryside made the purchase of my Subaru Crosstrek a painless one. They were pleasant to deal with and I would recommend the The team at Autobarn of Countryside made the purchase of my Subaru Crosstrek a painless one. They were pleasant to deal with and I would recommend them. I had already made up my mind about the vehicle, so all that was left was discussing the price. No hassle or game playing. More

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Great sales and service This is my 7 Subaru purchased for my family if 3 in the past 23 years. Great salesman in Mike Podyma and top notch service in Service Manager Tom, and This is my 7 Subaru purchased for my family if 3 in the past 23 years. Great salesman in Mike Podyma and top notch service in Service Manager Tom, and his staff Dale, Sam , Josh and the rest of the team. They are always accommodating fair and effective in their work. Let’s face it, Subaru’s are excellent cars and usually only require maintenance. The service technicians are A#1, providing customers with a checklist after each service call. More

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