"I purchased a vehicle from the dealership in August...."
I purchased a vehicle from the dealership in August. During signing it was noted two small scratches were to be fixed by the dealership. Tim was supposed to call me and make an appointment with the body shop. That never happened. In November I brought it in for service and spoke with him once again. He said he would get back to me. He left one message with no follow up or appointment made. No return calls. I finally walked in the dealership in December and spoke with the sales manger, Frank. Tim called me back the following week and said he was waiting for parts. It is now the last day of January and my car has not been fixed and my phone calls have gone unanswered.
"Bought a used vehicle the outside was full of buff marks..."
Bought a used vehicle the outside was full of buff marks and scratches asked them to fix them before I took delivery they basically covered it up with swirl remover and wax until the first time I took it to touch less car wash and it looks worse then before and no response back to messages left
"My wife and I have purchased 4 cars from Bill, always..."
My wife and I have purchased 4 cars from Bill, always OUTSTANDING service from Bill and the team. I will be buying another car from Bill after I hit 60,000 miles...! I am extremely pleased with this Dealership, but it is made up of people and this team is awesome...! Honorable Mention to : Chris Schultz in Finance ,Frank Marvicias sales mgr. and Jasmine Carmenetty. Thanks for the excellent service and kindness. Ron Bloodworth-Hinsdale Ma
"Great car buying experience. I worked with Tim Kent who..."
Great car buying experience. I worked with Tim Kent who was knowledgeable as well as attentive during the entire process. I would highly recommend him
"Tim was a great sales representative to work with. He..."
Tim was a great sales representative to work with. He made the process easy and effortless. Process was no stress and he was very knowledgeable and patient as we test drove the cars we were interested. Would definitely seek out services when buying any future cars.
"This is my 4 th vehicle from Hyundai. I am very pleased..."
This is my 4 th vehicle from Hyundai. I am very pleased with all of the vehicles from this dealership. Tim , Jason and Frank were all very friendly, helpful and very knowledgeable about the Tucson I got. I am very happy with my new Tuscon.
"I was happy with Tim who was pleasant and calm. And,..."
I was happy with Tim who was pleasant and calm. And, hopefully, honest. He’s been very helpful with questions since the purchase. Thanks Tim.
Other Employees Tagged:
Oscar in service. Great and helpful.
"My first experience with this dealership and it was..."
My first experience with this dealership and it was fantastic. Bill and Tim were not only super knowledgeable about each vehicle I was interested in, but extremely courteous and patient as well as I had no idea what type of vehicle was best suited for me . Loving my new Sonata and am so thankful for such great customer service.
"My second car from Country and everyone made the process..."
My second car from Country and everyone made the process so easy again. Thank you Bill, Tim and Melanie for all your help. I love my new Sonata!
"Great place to buycar would recommend itto any of my..."
Great place to buycar would recommend itto any of my friends .Bill and Tom were great from beginning to end.thank uout toboth of them