Timothy Selby | Page 2

Great Service My BMWx3 was recently serviced by Tim, who did an outstanding job. He carefully, thoroughly, and cheerfully performed all requested services. I highly My BMWx3 was recently serviced by Tim, who did an outstanding job. He carefully, thoroughly, and cheerfully performed all requested services. I highly recommend his work! More

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10/10 experience all around! Everyone here that I worked with was great! I set an appointment with TJ and he had the car pulled up for me and ready when I arrived. He took me on a Everyone here that I worked with was great! I set an appointment with TJ and he had the car pulled up for me and ready when I arrived. He took me on a test drive that allowed for me to get a great feel for the car and what it is capable of. I ran short of time the first day as I have a very packed schedule but he was able to get everything ready for me to come back in the next day to finish the paperwork. Daniel in finance was efficient and thorough which I greatly appreciate! He went over all of my options with me and explained what would be most important in my situation. Thanks guys, I smile every time I get into my new car. More

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Treated like family. From the moment my wife and I walked in the door, we were treated like family. Timothy Selby has been our sales representative for our last three vehi From the moment my wife and I walked in the door, we were treated like family. Timothy Selby has been our sales representative for our last three vehicles. He knows us and our likes and dislikes. There was no haggling back and forth with the price of their vehicle and the value of our trade in vehicle. Everything was up front right a way. There was no pressure. An extremely pleasant experience. Even three of the service advisors came out to greet us and support us in our purchase. More

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Outstanding customer care and honesty The core team at this dealership have been around a long time together and it shows. Their standard of customer care is exemplary. They have been co The core team at this dealership have been around a long time together and it shows. Their standard of customer care is exemplary. They have been consistently fair and solution focussed for years! TJ, yes the guy with the hat, is at the top of his game. He knows his customers, knows his cars and puts the two together to solve problems and find solutions. Sean, the Sales Manager is just the same. There is nothing "stuffy" about this BMW dealership they are a down to earth, great team and under Jon Taylor's leadership have been forged into this problem-solving crew with the highest of standards. This review is based on at least 4 cars from them over the last 7 years. More

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Great Experience! My wife and I viewed some SUV’s on line and called BMW of Salem to schedule a test drive. When we arrived our sales consultant T.J. had the vehicles r My wife and I viewed some SUV’s on line and called BMW of Salem to schedule a test drive. When we arrived our sales consultant T.J. had the vehicles ready. We took them for a drive and drove the one we purchased twice to make sure it was the one we wanted. T.J. explained all the features of each vehicle as we drove. There was absolutely no pressure to purchase. It was like going for a drive with a friend. When we decided on the one, TJ made the whole purchase process efficiently and effortlessly for us. His expertise and knowledge of the vehicles he sells is amazing. TJ and the rest of the staff at Salem BMW put the customer first. No pressure, product knowledge, courtesy and respect. This was truly a “Great Experience “. More

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Great service They were fast and professional. They got me into. Rental car quick and easy and the time it took for them to fix my car was less than expected They were fast and professional. They got me into. Rental car quick and easy and the time it took for them to fix my car was less than expected More

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Purchase Very friendly staff. Made the sale extremely easy. A quick return phone call up on interest of the car TJ Selby was made. Upon arrival salesperson got Very friendly staff. Made the sale extremely easy. A quick return phone call up on interest of the car TJ Selby was made. Upon arrival salesperson got my sales person right away. More

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happy with service, work was completed in a timely manner, got a shuttle to pick up my vehicle, got my car washed and serviced happy as usual) Happy New Year work was completed in a timely manner, got a shuttle to pick up my vehicle, got my car washed and serviced happy as usual) Happy New Year More

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trade in My 535 had a leak in the transmission at 50,000 miles, they fixed it and it began to leak again at 75,000 miles. BMW wouldn't stand behind the fix ( My 535 had a leak in the transmission at 50,000 miles, they fixed it and it began to leak again at 75,000 miles. BMW wouldn't stand behind the fix (should have replaced the transmission under warranty at 50,000) so the dealership made good on the brand promise and got me into a new vehicle for the price I felt was fair. Much thanks to Kenzie in service and TJ in sales. More

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Our salesperson Timothy Selby really knows BMW's TJ is very knowledgeable about BMW's and gave us great service. We've purchased three BMW's from him. He's friendly and helpful. TJ is very knowledgeable about BMW's and gave us great service. We've purchased three BMW's from him. He's friendly and helpful. More

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