Tina Dickenson
Tina Dickenson at Southern Dodge Chrysler Jeep Ram FIAT

Tina Dickenson

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
322 Reviews
4.4

322 Reviews

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322 Reviews of Tina Dickenson

April 12, 2026

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Was ol but don't keep up with automatirobot appointment or time's stop the robots More

by billdevoee62
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Recommend Dealer
Yes
Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

April 11, 2026

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I took my vehicle for annual inspection and was extremely pleased how quickly the inspection was completed. More

by BORSELLINOJJ98
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Recommend Dealer
Yes
Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 07, 2026

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It is very hard to get an appointment at this dealership. They do a good job with oil changes and state inspections, but any other service or repairs are unfortunately completely overpriced. I would love to More

by FITZ-THOMAS
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Recommend Dealer
Yes
Apr 09, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 06, 2026

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This is a great service department! I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly More

by Jeff Deuso
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Recommend Dealer
Yes
Apr 09, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2026

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I am very satisfied with the service on my Grand Wagoneer. The staff was professional, the service was timely, and communication was clear throughout the visit. I would definitely recommend this dea More

by DANIEL.ALBAO67
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Recommend Dealer
Yes

March 31, 2026

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One of the worst experiences I ever had at a dealership. I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 More

by k.j.reynolds74
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Recommend Dealer
No
Apr 03, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 22, 2026

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Low staffing causes contact delays and difficulty speaking with an advisor. After my most recent repair, I found an empty airline-sized liquor bottle in my cupholder. Couple that with high costs for More

by dennis.marston08
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Recommend Dealer
No
Mar 27, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Dennis. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 19, 2026

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Everyone was so nice and helpful. Prompt from start to finish. Service was great on both recall issues. More

by jwgore62
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Recommend Dealer
Yes

March 19, 2026

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Took 3 visits for recall fix. On 1/6/26, dropped off but had to pick up to await parts ordered. On 1/22/26 dropped off but picked up due to defective parts received. Completed 2/1 More

by KLSHAFFER
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 17, 2026

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Employee Rating

Professional friendly staff and quick service if possible for vehicle. Honest with car problems and informative More

by TrishaS
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Recommend Dealer
Yes
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