Tina Dickenson
Tina Dickenson at Southern Dodge Chrysler Jeep Ram FIAT

Tina Dickenson

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
344 Reviews
4.4

344 Reviews

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344 Reviews of Tina Dickenson

September 27, 2026

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Employee Rating

usually 2 to 3 hours for inspection and lube. appt route was an hour shorter. been coming here for decades. always good folks, and good service. More

by dfowensby
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tim Winter

Sep 29, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 24, 2026

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Southern provided a positive customer experience. I only downgrade this review to four stars as on first try, I'd reportedly have had an hours-long wait for an oil change. I WAS able to make an appoi More

by bill.fertig
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Bill, thank you for sharing your experience with us. We're glad to hear that our team was friendly and helpful. We apologize for the initial wait time and appreciate your understanding. We look forward to welcoming you back for more efficient service.

September 21, 2026

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Service advisor understood my vehicle concerns and needs and took great care in ensuring everything was cared for. More

by artmanii
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Recommend Dealer
Yes
Sep 22, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for sharing your experience! We're thrilled to hear that our Service Advisor addressed your vehicle concerns with such care. We pride ourselves on our expertise and reliability. We look forward to welcoming you back!

September 21, 2026

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Everyone was very helpful and the costumer waiting area was very comfortable, with comfortable chairs . More

by 2052TROPHY
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Recommend Dealer
Yes
Sep 22, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind words! We're thrilled to hear you found our team helpful and enjoyed the comfort of our waiting area. We strive for quality and reliability in every aspect of our service. We look forward to welcoming you back soon!

September 03, 2026

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Great service didn't have appointment and they did my oil change within an hour. Couldn't ask for anything better. More

by desrmo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice

Sep 03, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 01, 2026

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Was in for an oil change. Things went well. People that helped me we Tim Winters and Tina Dickinson. More

by tlkook2010
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tim Winter, Beatrice miles

Sep 01, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 12, 2026

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Employee Rating

The people that work there are all very courteous. . But I find it hard to believe when told they were out of inspection stickers for August on the 3rd day of the month. Poor planning on someone’s par More

by AMSCPHILLRET
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

August 05, 2026

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Employee Rating

Waiting for a part for over 45days. No response from service advisor Tina Dickinson. Paid for the part. Not Good. More

by Deon
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Recommend Dealer
No
Aug 06, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Deon. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 29, 2026

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Employee Rating

I think they were very efficient and addressed all of my needs in a timely manner More

by mikerpipis
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice

Aug 06, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 11, 2026

Dealership Rating
Employee Rating

They never touched it after I was told it rnrniwould be in the next mo More

by noemail310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Vanderslice, Tim Winter , Ernest Chalkley, Haley More, Katie Vanostrand

Jul 13, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

"Noemail310" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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