Tina Dickenson

The service department had my vehicle for a full week for a basic service and oil change. When I reached out to the service advisor to arrange pickup (after 6 days in the shop) they told me my vehicle hadn't a basic service and oil change. When I reached out to the service advisor to arrange pickup (after 6 days in the shop) they told me my vehicle hadn't been brought in for the oil change yet. After trying to coordinate pickup, they lost my keys and sent me to the sales floor to get them (sales had to go back to service to find the keys hanging on the service rack). They also erased all my settings, set my screen language to Italian, hit a pole leaving a dent and scratches on my rear side panel (not disclosed to me), failed to do part of the requested service, and missed a recall. More

by kingfisher23 Verified Customer Verified Customer

Report | Print

The guy that always services my car is always helpful and- now I’m just trying to hit the word cap? and- now I’m just trying to hit the word cap? More

by dallenhudson Verified Customer Verified Customer

Report | Print

Always a pleasure doing business with this location. Been buying vehicles here for over 20yrs and always refer others to this location. Been buying vehicles here for over 20yrs and always refer others to this location. More

by jknode Verified Customer Verified Customer

Report | Print

Great service good communication Overall great experience as usual Thank you and it is recommended experience as usual Thank you and it is recommended More

by kphooks Verified Customer Verified Customer

Report | Print

Service righter is not very friendly or helpful on what services you are eligible for services you are eligible for More

by chaff88 Verified Customer Verified Customer

Report | Print

I have been awaiting service for a safety recall for 2 years. You text me and have me come into your service department only to find out you don’t even have the part. Insane. years. You text me and have me come into your service department only to find out you don’t even have the part. Insane. More

by pheafner Verified Customer Verified Customer

Report | Print

Was ol but don't keep up with automatirobot appointment or time's stop the robots or time's stop the robots More

by billdevoee62 Verified Customer Verified Customer

Report | Print

I took my vehicle for annual inspection and was extremely pleased how quickly the inspection was completed. pleased how quickly the inspection was completed. More

by BORSELLINOJJ98 Verified Customer Verified Customer

Report | Print

It is very hard to get an appointment at this dealership. They do a good job with oil changes and state inspections, but any other service or repairs are unfortunately completely overpriced. I would love to They do a good job with oil changes and state inspections, but any other service or repairs are unfortunately completely overpriced. I would love to have them do the work on my car but I can’t justify the ridiculously inflated prices for parts and labor. More

by FITZ-THOMAS Verified Customer Verified Customer

Report | Print

This is a great service department! I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly recommend this dealership. More

by Jeff Deuso Verified Customer Verified Customer

Report | Print