Tim Winter
Tim Winter at Southern Dodge Chrysler Jeep Ram FIAT

Tim Winter

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.2
141 Reviews
4.2

141 Reviews

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141 Reviews of Tim Winter

July 15, 2026

Dealership Rating
Employee Rating

Needed a state inspection and oil change. Both were done with in under a hour. Highly recommend to anyone. More

by DORAGRIFFIN0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenley

Jul 15, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 11, 2026

Dealership Rating
Employee Rating

They never touched it after I was told it rnrniwould be in the next mo More

by noemail310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

Jul 13, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

"Noemail310" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 22, 2026

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Employee Rating

Staff was very easy to talk to service was quick and all expectations were exceeded More

by JUSTINTWALKER96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

May 27, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 17, 2026

Dealership Rating
Employee Rating

This was one of the best service that I’ve had in a while. Started off a bit rocky, but overall great. Also, my car didn’t not have grease over my roof after my oil change like it normally would. I was More

by Be Kind To Others
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Rytter, Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

May 20, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 07, 2026

Dealership Rating
Employee Rating

The guy that always services my car is always helpful and- now I’m just trying to hit the word cap? More

by dallenhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

May 08, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 30, 2026

Dealership Rating
Employee Rating

Great service good communication Overall great experience as usual Thank you and it is recommended More

by kphooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

Apr 30, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2026

Dealership Rating
Employee Rating

Tim is so friendly and very helpful. He made sure that my vehicle was taken care of in a timely manner. More

by katielvanostrand94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 13, 2026

Dealership Rating
Employee Rating

I always provide 2 five quart jugs of my own oil and filter and this is the second time I have not received the remainder of the oil, despite telling the service manager I expect to receive it back. Add More

by ckholleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 12, 2026

Dealership Rating
Employee Rating

Was ol but don't keep up with automatirobot appointment or time's stop the robots More

by billdevoee62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and are eager to better your return experience.

April 11, 2026

Dealership Rating
Employee Rating

I took my vehicle for annual inspection and was extremely pleased how quickly the inspection was completed. More

by BORSELLINOJJ98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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