Tim Winter
Tim Winter at Southern Dodge Chrysler Jeep Ram FIAT

Tim Winter

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.2
144 Reviews
4.2

144 Reviews

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144 Reviews of Tim Winter

September 27, 2026

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Employee Rating

usually 2 to 3 hours for inspection and lube. appt route was an hour shorter. been coming here for decades. always good folks, and good service. More

by dfowensby
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson

Sep 29, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 07, 2026

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Employee Rating

Was told that my oil change would take from 1 to 1-1/2 hours. Took 4-1/2 hours….. okay, stuff happens. Read the check up report when I got home and the mechanic had written that I needed new brake pads an More

by James G. Poole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

James, we apologize for the extended wait and the brake pad discrepancy. Our manager will contact you to discuss this further. We are dedicated to providing transparent and expert service.

September 01, 2026

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Was in for an oil change. Things went well. People that helped me we Tim Winters and Tina Dickinson. More

by tlkook2010
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson, Beatrice miles

Sep 01, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 15, 2026

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Employee Rating

Needed a state inspection and oil change. Both were done with in under a hour. Highly recommend to anyone. More

by DORAGRIFFIN0405
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kenley

Jul 15, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 11, 2026

Dealership Rating
Employee Rating

They never touched it after I was told it rnrniwould be in the next mo More

by noemail310
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

Jul 13, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

"Noemail310" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 22, 2026

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Employee Rating

Staff was very easy to talk to service was quick and all expectations were exceeded More

by JUSTINTWALKER96
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

May 27, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 17, 2026

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Employee Rating

This was one of the best service that I’ve had in a while. Started off a bit rocky, but overall great. Also, my car didn’t not have grease over my roof after my oil change like it normally would. I was More

by Be Kind To Others
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Rytter, Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

May 20, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 07, 2026

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Employee Rating

The guy that always services my car is always helpful and- now I’m just trying to hit the word cap? More

by dallenhudson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

May 08, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 30, 2026

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Employee Rating

Great service good communication Overall great experience as usual Thank you and it is recommended More

by kphooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

Apr 30, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2026

Dealership Rating
Employee Rating

Tim is so friendly and very helpful. He made sure that my vehicle was taken care of in a timely manner. More

by katielvanostrand94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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