Tobic Edouard | Page 8

Tobic My name is Gladys Medna and I came in today with my daughters and Tobic assist me today. We came and he made us feel so welcomed . He answered every q My name is Gladys Medna and I came in today with my daughters and Tobic assist me today. We came and he made us feel so welcomed . He answered every question and concerned we had. If anyone come here they should ask for Tobic his so helpful. More

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I had a great experiance while purchasing my car. My I had a great experiance while purchasing my car. My salesman,(Tobic Edouard), was awesome. I had an even better experiance when I returned for my f I had a great experiance while purchasing my car. My salesman,(Tobic Edouard), was awesome. I had an even better experiance when I returned for my first service appointment. Jonathan Szafran greeted me as soon as I stepped out of my car. He and the parts manager,(George Fata), were super friendly and went out of their way to make sure I was comfortable. They are fun and friendly bunch. I don't usually use dealers for simple maintenence as they tend to be more expensive. I do however plan to use Sutherlin for ALL my cars needs because the level of customer service here makes it well worth it!! More

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I recently purchased a 2013 Altima. The sales personnel I recently purchased a 2013 Altima. The sales personnel was very corteous and without pressure we were able to negotiate a very fair deal. US Marine I recently purchased a 2013 Altima. The sales personnel was very corteous and without pressure we were able to negotiate a very fair deal. US Marine and Tobic costumer service totally changed my previous opinion of a car salesman. They are trully commited to provide great service with a fair price. My first service call for this car came 08/07/2012. I always knew that new models have bugs and other miscellaneous issues that may requires warranty calls and miscellaneous recals; however, John Barrington provided me with great service and took care of the problem. The Service and Parts team were excellent to my wife and I. Mr. George Fata (Parts Manager) was very polite and corteous. Overall, prior dealing with Sutherlin and this staff. All my car buying experience were negative and unplesant. Sutherlin have prove me the following: 1- That I am a costumer and I was treated very fair on my purchase. (FYI they have to make money otherwise they will not be in business, but I can assure you will be will get a great car for a fair price) 2- The team is honestly proud and commited to great service and costumer relationship. More

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