Toby Hochstetler | Page 3

Always have had a good experience here. Staff is good, and atmosphere is nice. Recommended for Infiniti service Staff is good, and atmosphere is nice. Recommended for Infiniti service More

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Efficient, organized, professional, clean, well informed and educated, love the reminders and texts and emails and educated, love the reminders and texts and emails More

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Toby H has been great to work with. He gives prompt updates and always communicated the status of my vehicle. He gives prompt updates and always communicated the status of my vehicle. More

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Took my QX60 in for a fix only the dealer could do. They found another issue and I was told about an hour before closing. I was not given a time line for when it would be available. When I called on Sa They found another issue and I was told about an hour before closing. I was not given a time line for when it would be available. When I called on Saturday I was told I should have known it wouldn't be ready before Monday. After picking up my car, I noticed there was a crack (circular) about the size of a silver dollar, on the drivers side. When I contacted the dealership I was told they weren't responsible. I have left 2 messages for the repair department manager and have heard nothing. After dealing with this dealership, I don't ever want to buy another Infiniti! More

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Top notch service in a timely manner. I highly recommend Toby and Coulter to other infiniti owners. I highly recommend Toby and Coulter to other infiniti owners. More

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The dealership is great. Very responsive regarding questions or concerns. The service department is stellar. Very responsive regarding questions or concerns. The service department is stellar. More

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Excellent service with clear explanation of repair/maintenance. Timely update on vehicle status from Tony. repair/maintenance. Timely update on vehicle status from Tony. More

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Great service! Toby provides great customer service! Scheduled maintenance completed in a timely manner. Updates provided while my car was being serviced. I’m a sat Toby provides great customer service! Scheduled maintenance completed in a timely manner. Updates provided while my car was being serviced. I’m a satisfied customer. More

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Excellent service. Outstanding service advisor Toby his help saved me a large amount of money. Outstanding service advisor Toby his help saved me a large amount of money. More

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I love bringing my car up here to Coulter. They always get me in right away (within 48 hours) and are professional and courteous. Toby is my service tech and I would highly recommend him to an They always get me in right away (within 48 hours) and are professional and courteous. Toby is my service tech and I would highly recommend him to anyone who wants superior customer service. More

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