Toby Hochstetler
Toby Hochstetler at Coulter INFINITI

Toby Hochstetler

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

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4.8
107 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

4.8

107 Reviews

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107 Reviews of Toby Hochstetler

October 01, 2025

Dealership Rating
Employee Rating

Everyone is friendly and helpful. I always feel comfortable and taken care of when servicing my car. Thank you! More

by heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rios

September 27, 2025

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Excellent service. Always professional and thorough in the inspection and recommendations. High integrity and follow through. More

by jostep64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2025

Coulter INFINITI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coulter INFINITI.

August 14, 2025

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Employee Rating

Consistent, reliable service done right the first time. Since I moved here to Arizona , they have treated me like one of their family members. My service advisor ( Toby H ) I get NO BULL, just facts and I More

by earnestparker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Reames, Marco SaldaƱa, Jose Lopez-Torrero , The lady at the information desk.

Aug 16, 2025

Coulter INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Please don't hesitate to reach out to us if there's anything more we can do!

July 29, 2025

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Always great service and expertise. 2nd cap purchasef with them since 2018. Highy recomended. Nopressure. More

by wmarkclark290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Coulter INFINITI responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Coulter INFINITI, we look forward to having you as a valued customer for many years to come!

July 23, 2025

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Nice and easy scheduling and service. As always the process was quick and easy. Thank you. More

by todd.engle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Coulter INFINITI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coulter INFINITI.

July 07, 2025

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Employee Rating

I had an issue with my cars A/C. It was a really complicated issue that couldn't be diagnosed by other mechanics. These guys worked with me to ensure that the issue was diagnosed, an More

by Kyle L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Coulter INFINITI responded

Hello Kyle L., thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 24, 2025

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Employee Rating

Toby always gives exceptional service, keeps you informed and always explaines everything. Thanks you Toby. More

by berbessw42
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Coulter INFINITI responded

Berbessw42, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 22, 2025

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I've been a customer of Coulters for two decades. They've always provided top notch service. Two thumbs up. More

by SaulG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Stoor

May 24, 2025

Coulter INFINITI responded

Saulg, thank you for your kind review; we are happy to pass along your comments to the team here at Coulter INFINITI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 01, 2025

Dealership Rating
Employee Rating

Toby with the service department is very thorough and always quick to find the most convenient time to bring my QX60 in for service! More

by Rq102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Coulter INFINITI responded

Rq102, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

May 01, 2025

Dealership Rating
Employee Rating

Toby is always phenomenal, had the loaner car ready to go when I arrived cause I was in a hurry. Kept me updated on repairs and timing, made the whole process convenient and easy. More

by feliciapiciapoopa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Coulter INFINITI responded

Feliciapiciapoopa, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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