Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.8
217 Reviews
4.8

217 Reviews

Write a Review

217 Reviews of Todd Eckard

April 27, 2026

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Employee Rating

todd was friendly, the service was easy to schedule and the time it took was awesome. i think the price for an oil change and tire rotation is excessive but i better look for coupons next time. $137 for oi More

by ben.marconi
Service Price Transparency
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Recommend Dealer
Yes

April 25, 2026

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I am comfortable with Westminster Koons Toyota. I am not comfortable writing reviews. fill to 15 words. More

by johnmclean202
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 24, 2026

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Todd is the best knows his stuff when it comes to my vehicle maintenance and hes cool… More

by roseabendschein
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Recommend Dealer
Yes
Apr 27, 2026

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

April 22, 2026

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I needed a full transmission replacement. Koons said 10-12 weeks for delivery. It was there in 5 weeks which was fantastic. They said 2-3 days for the work to be done. It was finished in 1 da More

by Kenmary1
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 21, 2026

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Todd was very understanding and very professional when working with me on my 20-year-old FJ Cruiser. Lots of miles and lots of need for updating to go the next 220k. Todd stayed in touch, sent me updates, More

by m_hish
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2026

Koons Westminster Toyota responded

m_hish, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 20, 2026

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Employee Rating

I had the pleasure of having Milo Dwars. He was very professional, efficient and friendly. More

by dagsmiles31
Recommend Dealer
Yes

Other Employees Tagged: Milo Dwars

Apr 24, 2026

Koons Westminster Toyota responded

Thank you dagsmiles31! We hope to be of service to you again!

April 18, 2026

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We have always been very pleased with the service we have received from Koons Toyota and this trip was no exception. I rated it 4 instead of 5 because I found their mechanized scheduling app to be frustratin More

by gdeuchler
Service Price Transparency
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Recommend Dealer
Yes
Apr 20, 2026

Koons Westminster Toyota responded

gdeuchler, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 15, 2026

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Employee Rating

Todd does a great job of helping me understand what the mechanics recommend concerning each of my vehicles. Often, a decision will need to be as to whether to push forward with a recommendation, or possib More

by sawdust1522
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2026

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

April 15, 2026

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My vehicle was finished in record time. Todd Eckard was a pleasure to work with. Great job. More

by ayres56
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2026

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 13, 2026

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Employee Rating

I've used Koons for 20 some years, and have always been satisfied with their service. More

by rfgorr
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Koons Westminster Toyota responded

rfgorr, we are delighted to see this rating! Have a great day!

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