Todd has been our chosen Service Advisor for several
years and he has been great to work with. We feel that he has always taken good care of us, been a customer advocate when necessary!
years and he has been great to work with. We feel that he has always taken good care of us, been a customer advocate when necessary!
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by pschwaab
Verified Customer
Verified Customer
Service Price Transparency
Timely service & communication on items needed serviced &
suggested items for future. Friendly check in & out.
suggested items for future. Friendly check in & out.
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by aboerner3
Verified Customer
Verified Customer
Service Price Transparency
Always easy to get appt.
Get update on findings. Easy to change appt if needed. Vehicle ready in timely manner.
Get update on findings. Easy to change appt if needed. Vehicle ready in timely manner.
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by lvluce
Verified Customer
Verified Customer
Koons Toyota has good employees who are always nice and
helpful. Koons’ service is always very good and their service costs are always reasonable.
helpful. Koons’ service is always very good and their service costs are always reasonable.
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by Toyota Lover
Verified Customer
Verified Customer
Service Price Transparency
Courteous and helpful staff.
Kept me informed of my cars condition and progress. Was able to get a same day appointment which was very convenient.
Kept me informed of my cars condition and progress. Was able to get a same day appointment which was very convenient.
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by FPAPSCH
Verified Customer
Verified Customer
Service Price Transparency
Service center has always been available during work
hours and provides suggestions when asked. Great job on that
hours and provides suggestions when asked. Great job on that
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by sv2485
Verified Customer
Verified Customer
Service Price Transparency
My second purchase from this dealer.
I have also used their service department and been very happy with them. They are friendly, helpful, aboveboard and forthcoming. I have had especi
I have also used their service department and been very happy with them. They are friendly, helpful, aboveboard and forthcoming. I have had especially good deals with Angel and Aisha. They are wonderful.
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by martibare
Verified Customer
Verified Customer
Other Employees Tagged:
Angel (sales, 2 cars), Aisha (Finance)
Sep 19, 2026 -
Koons Westminster Toyota responded
martibare, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Courteous professional staff and team members.
Business was busy got my Saturday afternoon appointment and the team still finished my vehicle timely.
Business was busy got my Saturday afternoon appointment and the team still finished my vehicle timely.
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by tone320
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2026 -
Koons Westminster Toyota responded
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Everyone that I have dealt with at Koon’s has been very
efficient and helpful.
efficient and helpful.
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by kathyallen1119
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2026 -
Koons Westminster Toyota responded
Hello kathyallen1119, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Great service and great people - got exactly what I
needed and made sure that I didn't spend time worrying about my car having issues.
needed and made sure that I didn't spend time worrying about my car having issues.
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by tsmchoe
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2026 -
Koons Westminster Toyota responded
Thank you for the kind words! We are thrilled to hear that our team was able to provide you with excellent service and peace of mind for your car. We appreciate your business and look forward to serving you again in the future.