Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
297 Reviews
4.9

297 Reviews

Write a Review

297 Reviews of Todd Eckard

September 01, 2026

Dealership Rating
Employee Rating

Todd is great! He will accommodate with busy schedule and shuttle is convenient. Thank you! More

by badianganna22
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

August 24, 2026

Dealership Rating
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Appointment was easy to schedule. Vehicle was taken in in a timely manner. Service Department Staff are very nice. More

by linda.reinhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

August 24, 2026

Dealership Rating
Employee Rating

They are very courteous and nice to deal with. I love that they have a shuttle to pick up and take us back and forth to dealership More

by sroso
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

August 24, 2026

Dealership Rating
Employee Rating

The brake job and oil change was done properly but the failure to put one of our hubcaps on correctly caused us to lose it on the way home. More

by wevt6110
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Koons Westminster Toyota responded

Hi wevt6110, thanks so much for rating us so high! Be safe on the road!

August 20, 2026

Dealership Rating
Employee Rating

Todd is great to deal with. He explains everything in detail and eludes confidence that any service performed will be done right and to my satisfaction. I was recently out of More

by bill.comegna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

August 19, 2026

Dealership Rating
Employee Rating

Was very pleased with the oil change service yesterday. All went well and I was in and out in a reasonable time. More

by rjstewart1945
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Koons Westminster Toyota responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

August 19, 2026

Dealership Rating
Employee Rating

Excellent service. Excellent service, excellent service, excellent service, excellent service, excellent service, excellent service, excellent service. More

by rlhessjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Koons Westminster Toyota responded

Hello rlhessjr, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

August 19, 2026

Dealership Rating
Employee Rating

Great service , easy ordering part. Brad was awsome as always and Todd took Great car of explanation More

by betech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Koons Westminster Toyota responded

betech, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

August 17, 2026

Dealership Rating
Employee Rating

everyone was very helpful we got everything done we needed to at this time and it all went very stress free More

by Jason
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

August 14, 2026

Dealership Rating
Employee Rating

Seemed to take a long time to perform the work this time but I had things to do.. More

by mdavis58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2026

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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