Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.8
258 Reviews
4.8

258 Reviews

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258 Reviews of Todd Eckard

June 24, 2026

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Employee Rating

Service is always very good, and its quick. All the employees are always very nice and helpful. More

by Toyota Lover
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Recommend Dealer
Yes

Other Employees Tagged: Dan Harkins

June 23, 2026

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Great service staff friendly and professional and knowledgeable will definitely return for service highly recommend More

by mamcmorrow
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2026

Koons Westminster Toyota responded

mamcmorrow, thank you for taking the time to leave us this positive review! Have a wonderful day!

June 22, 2026

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Employee Rating

Todd is a GREAT rep to trust with your car. He works with me to make sure my car is receiving what it needs to keep my family safe on the road. Koons' reputation is the reason why I own a Toy More

by dwrich66
Service Price Transparency
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Recommend Dealer
Yes
Jun 23, 2026

Koons Westminster Toyota responded

dwrich66, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

June 15, 2026

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Always helpful, efficient and timely. They answer your questions and give you a good price. More

by aggladdens
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Recommend Dealer
Yes
Jun 17, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

June 15, 2026

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Service was good but issue with car still not fixed. Had car in two separate times to be looked at More

by cboblits
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

June 07, 2026

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When I called for an appointment , I received the appointment at the time I requested. The service manager was courteous and my vehicle was finished ahead of time. The service exceeded my expectati More

by lindsayjr
Service Price Transparency
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Recommend Dealer
Yes
Jun 08, 2026

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

June 05, 2026

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Todd was great. ..the parts department failed to notify me when the replacement part came in. I had to call and seek the parts department out More

by regiovagnoni
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Recommend Dealer
Yes
Jun 06, 2026

Koons Westminster Toyota responded

regiovagnoni, thank you for taking the time to leave us this positive review! Have a wonderful day!

June 05, 2026

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Employee Rating

Very good customer service . Got me in and out real quick. The work was done on timely fashion More

by bigacichetti
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 06, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

June 05, 2026

Dealership Rating
Employee Rating

Quick service to make a second key for us and helpful and kind staff willing to go the extra mile. More

by ericandbetsy
Recommend Dealer
Yes
Jun 06, 2026

Koons Westminster Toyota responded

ericandbetsy, thanks so much for rating us so high! Be safe on the road!

June 02, 2026

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Employee Rating

Service was quick, however the diagnostic check varied from last visit which was inconsistent and confusing. More

by jschwarzmann
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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