Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
266 Reviews
4.9

266 Reviews

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266 Reviews of Todd Eckard

July 21, 2026

Dealership Rating
Employee Rating

Service advisor-Todd was great from the beginning to the end. He explained everything to me at the beginning and there were no surprises at the end. Thanks. More

by AYSEGULW
Service Price Transparency
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Recommend Dealer
Yes

July 20, 2026

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Huge thanks to Todd at Koons Toyota. I had 40k service done and four new tires put on. It was an incredibly smooth process. I have a comfort level with Todd and trust he will recommend More

by Tina.colassard
Service Price Transparency
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Recommend Dealer
Yes

July 09, 2026

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Todd Eckard has always provided professional and timely service to my repair needs even for emergencies like this visit. Many thanks. More

by dnataylor
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Recommend Dealer
Yes

July 08, 2026

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Quick easy painless, comfortable lounge to wait in, excellent communication, friendly service, knowledgeable staff. Awesome. More

by carterelswick
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Recommend Dealer
Yes

July 08, 2026

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They usually deliver what is promised. Service efficient and friendly. Their prices are a bit high. More

by puddinheadconnie
Service Price Transparency
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Recommend Dealer
Yes

July 07, 2026

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Todd has always been the most professional, helpful service advisor. He goes above and beyond. More

by wcorrell9
Service Price Transparency
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Recommend Dealer
Yes

July 02, 2026

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Always great service and they do not try to talk you into things you don't really need. They also offer good suggestions on how to care for the vehicle. More

by bill.comegna
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Stoll, Cory Colassard

Jul 08, 2026

Koons Westminster Toyota responded

bill.comegna, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

Jul 09, 2026

Koons Westminster Toyota responded

bill.comegna, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

July 02, 2026

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Employee Rating

Very reliable, responsible service team. Will be back for service again. I rate it 93/100. A mini fridge with cold water bottles in the waiting lounge would be nice though. More

by jhanukayev2020
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

June 30, 2026

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Employee Rating

Todd is the best! He is always our guy! No one is better than Todd!! More

by bagroft
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Recommend Dealer
Yes
Jul 08, 2026

Koons Westminster Toyota responded

Hello bagroft, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

June 24, 2026

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Service is always very good, and its quick. All the employees are always very nice and helpful. More

by Toyota Lover
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Recommend Dealer
Yes

Other Employees Tagged: Dan Harkins

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