Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 2

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
298 Reviews
4.9

298 Reviews

Write a Review

298 Reviews of Todd Eckard

August 14, 2026

Dealership Rating
Employee Rating

Seemed to take a long time to perform the work this time but I had things to do.. More

by mdavis58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2026

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

August 13, 2026

Dealership Rating
Employee Rating

They were easy to schedule and did the service as expected. It was quickly done. More

by Bfshriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

August 11, 2026

Dealership Rating
Employee Rating

The folks at Koon’s always take care of me and my Toyota Tacoma and my Lexus LX570 The professionalism shown by the shop and the service writer team keeps me coming back when less expensive service provide More

by gaylonm8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Koons Westminster Toyota responded

gaylonm8, we really appreciate this positive review! Thanks so much!

August 11, 2026

Dealership Rating
Employee Rating

Service was good. The shuttle service was really nice - though I've always enjoyed the waiting room as well. I'm pleased with the quality of the work on my car. More

by Erin CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Koons Westminster Toyota responded

Erin CC, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

August 10, 2026

Dealership Rating
Employee Rating

Service was great. Internet went down and there was not a backup key to retrieve my car to take home. Waited a long time. Please get back up key so service people th More

by sbzirpoli
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

August 10, 2026

Dealership Rating
Employee Rating

best dealer and honest workers always we get a good services on our cars. Great More

by alexurias75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2026

Koons Westminster Toyota responded

alexurias75, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

August 09, 2026

Dealership Rating
Employee Rating

Good service. I hate the new AI scheduling system. Need human beings to explain what is needed More

by lexbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Koons Westminster Toyota responded

lexbailey, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

August 04, 2026

Dealership Rating
Employee Rating

Todd and the Koons service team are top notch. Consistent communication and excellent service. Plus the concierge service is very concrete. More

by rlcarbis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

August 03, 2026

Dealership Rating
Employee Rating

Would recommend this dealership for your service needs. Even faced with a system outage they were able to navigate that and get my car done. Highly recommend More

by Jaxondaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Koons Westminster Toyota responded

Hello Jaxondaman, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

August 01, 2026

Dealership Rating
Employee Rating

This place charges to much. I will have to find someplace else to go in the future. More

by c.crumrine
Recommend Dealer
No
Aug 03, 2026

Koons Westminster Toyota responded

We apologize for any inconvenience our prices may have caused. We strive to provide quality products and services at competitive prices. We hope you will consider giving us another chance in the future. Thank you for your feedback.

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