Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 10

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
262 Reviews
4.9

262 Reviews

Write a Review

262 Reviews of Todd Eckard

March 09, 2026

Dealership Rating
Employee Rating

The dealership was very welcoming. When I took it in for maintenance, they saw me right away. They took my info and I went into a very comfortable waiting room. Todd sent me a text so More

by leeanny236
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Koons Westminster Toyota responded

Thank you leeanny236! We hope to be of service to you again!

March 09, 2026

Dealership Rating
Employee Rating

Didn't receive my 16 point inspection report, I had to call the dealership to have it emailed to me. More

by brent49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Koons Westminster Toyota responded

brent49, we are delighted to see this rating! Have a great day!

March 06, 2026

Dealership Rating
Employee Rating

Todd was great as usual, always gives good and timely explanations of services required. Keep up the good work! More

by humptycoop1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

March 03, 2026

Dealership Rating
Employee Rating

Everyone there was friendly and knowledgeable, especially Todd Eckard who always takes care of me when I come in More

by bevandjim1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Koons Westminster Toyota responded

bevandjim1218, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 02, 2026

Dealership Rating
Employee Rating

Great experience. Very friendly staff keep up the good work! I think that the pricing is competitive and I know that the team there truly cares about customers More

by Mikelmeagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Koons Westminster Toyota responded

Mikelmeagher, we are delighted to see this rating! Have a great day!

February 26, 2026

Dealership Rating
Employee Rating

I appreciate the timely appointments and efficiency of the time of the repairs.The employees are devoted to excellent customer service. More

by RLEWIS1638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

February 26, 2026

Dealership Rating
Employee Rating

Koons Toyota Westminster serviced my vehicle as always, they were timely and their communication was great! More

by Sadie Trone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 25, 2026

Dealership Rating
Employee Rating

They do a great job with my routine service appointments. Todd is especially caring and helpful. More

by MBFUREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Koons Westminster Toyota responded

Hello MBFUREY, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 25, 2026

Dealership Rating
Employee Rating

Courteous, fast and thorough service. Work completed accurately and skillfully. Very satisfied with visit today. More

by belfontl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Colassard

Feb 28, 2026

Koons Westminster Toyota responded

belfontl, thanks so much for rating us so high! Be safe on the road!

February 23, 2026

Dealership Rating
Employee Rating

Outstanding service department—professional, efficient, and communicative throughout the entire process from start to finish. More

by tayloradamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Koons Westminster Toyota responded

tayloradamez, thank you again for taking the time to let us know how we did!

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