Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 27

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
298 Reviews
4.9

298 Reviews

Write a Review

298 Reviews of Todd Eckard

November 11, 2024

Dealership Rating
Employee Rating

For Service Purposes: The amount of people working, and after hours needs to increase; the amenities of the service waiting area need to improve; the offering of Toyota Rent-A cars needs to be recapitulate More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Koons Westminster Toyota responded

Thank you for sharing your feedback with us at Koons Westminster Toyota. We appreciate your insights and will certainly take them into consideration to enhance our service experience. Your comments about staffing, amenities, rental offerings, and courtesy are valuable as we strive to improve continuously. Please feel free to reach out if there's anything else you'd like us to address!

September 16, 2024

Dealership Rating
Employee Rating

Koons’ service has consistently been top notch! Has been for 22 years now. And during the majority of those years, my service guy has been Todd Eckart and he’s been very professional, helpful and More

by Kathy Papesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: General Mgr Brooks (don’t remember his last name)

Sep 17, 2024

Koons Westminster Toyota responded

Kathy, we're delighted to hear that Todd and the Koons Westminster Toyota team have provided you with excellent service for over two decades. Thank you for your loyalty and kind words!

August 28, 2024

Dealership Rating
Employee Rating

Very professional, listens to what the customer concerns are, patient and very courteous. Very satisfied. Todd has always been great to me. More

by cmjoseph804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Koons Westminster Toyota responded

We're delighted to hear that Todd and the team at Koons Westminster Toyota provided you with a professional and courteous experience. Thank you for sharing your satisfaction!

August 19, 2024

Dealership Rating
Employee Rating

I always get the best service at Koons, and the mechanics are very knowledgeable. I would not take my vehicle anywhere else. More

by inacolfelt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Colassard

Aug 19, 2024

Koons Westminster Toyota responded

Inacolfelt, we're delighted to hear you always receive top-notch service at Koons Westminster Toyota. Thanks for your loyalty and kind words!

July 15, 2024

Dealership Rating
Employee Rating

Always pleasant and professional staff! Never have to wait very long for service to be completed! More

by Patriciacarey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2024

Koons Westminster Toyota responded

Thanks so much, Patricia. We look forward to your next visit to Koons Westminster Toyota!

April 11, 2024

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Employee Rating

Extremely well organized and thorough. Outlined the possible costs, including one that I decided to hold off for now. More

by Jkvogel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Koons Westminster Toyota responded

We're glad to know you found our service at Koons Westminster Toyota well-organized and thorough. We always aim for transparency with costs - thanks for your positive feedback!

March 20, 2024

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Employee Rating

Todd in service is extremely professional. I was well informed of what issues were present as well as the cost. Thanks Todd! More

by crystaldavis.1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Koons Westminster Toyota responded

Crystal, we're glad to know that Todd provided you with excellent service at Koons Westminster Toyota! We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

February 15, 2024

Dealership Rating
Employee Rating

The friendliest and always does a great job. Very dependable if I ever have a problem More

by Eviltroll2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Koons Westminster Toyota responded

There is nothing better than a great review. Thanks for giving Koons Westminster Toyota your business!

January 28, 2024

Dealership Rating
Employee Rating

I brought my Toyota Camry in to Westminster on1/22 for 4 new Michelin tires ,allignment, and the 30,000 miles service. My car runs great and it is well aligned for a smooth ride. I want to thank Mr. D More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Dar Richardson

Jan 29, 2024

Koons Westminster Toyota responded

Doug, we're glad to know your Toyota Camry is running smoothly after the service at Koons Westminster Toyota. Thanks for recognizing our team's excellent work - we'll be sure to pass along your kind words!

January 19, 2024

Dealership Rating
Employee Rating

Excellent service. Upfront and honest. Very person oriented. Service on time and estimate very reliable. More

by Rsmanoy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Koons Westminster Toyota responded

We appreciate your feedback! It's great to know that you found our service at Koons Westminster Toyota excellent and reliable. We strive for honesty and a person-oriented approach, so we're glad it shows. Thanks again!

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