Todd Eckard | Page 30

This message is for GM at dealership and the Service MNager. Today my Porsche used car 2018 that I bought at your dealership came to service. It was valet. Unfortunately due to non availability of loane MNager. Today my Porsche used car 2018 that I bought at your dealership came to service. It was valet. Unfortunately due to non availability of loaner and my emergency doctor trip I had requested Todd at service to send the car back so I can properly schedule for another date. Now I will be ever schedule another appointment with Koons for service. Here is why, the person who drove the car back from dealership while leaving the car at my home, drove the car ok to driveway thrashing pots with plants in them and almost hit a third pot and now car has scrapes on the fron KT passenger side of the bumper all because of him rash driving onto my drive way while dropping the car back to me. When I noticed this and asked him about how he can drive and leave the like that he asked me , what do you want me to do. I did not ask him to park on drive way. He could have pulled introns of my garage called me and handed over the keys. This is minimum courtesy . The Porsche now has scratch on it which other wise is scratch free and dent free. Please note this and my car is never coming back to your dealership for service. Never send your car with valet to this dealership their drivers are rude. More

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Todd is a phenomenal representative of Koons , he very professional and courteous. Interact with his customers with needs of service requirements with options and suggestions. Kudos to Todd professional and courteous. Interact with his customers with needs of service requirements with options and suggestions. Kudos to Todd More

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Always get good service at Koon’s in Westminster. Todd is a pleasure to work with. a pleasure to work with. More

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I’ve been going to Koons Westminster since 2007 and all of my experiences have been positive. They have always exceeded my expectations. of my experiences have been positive. They have always exceeded my expectations. More

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Todd always takes good care of our service appointments and the tecnicians make sure our Sienna is ready on time as promised. I love the complementary car wash too! and the tecnicians make sure our Sienna is ready on time as promised. I love the complementary car wash too! More

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My last two service appointments were 3 hours! Last one was an oil change and tire rotation. This one was getting two brake pads and a new battery. These appointments shouldn't take 3 hours! The first tim was an oil change and tire rotation. This one was getting two brake pads and a new battery. These appointments shouldn't take 3 hours! The first time it happened I thought they were just having an off day so I let it go. But today I noticed appointments that had come in after me were finishing and leaving in just an hour. My service rep only came in to speak with me after about 2.5 hours to say what my car needed! Does this mean that for 2.5 hours they did nothing with my car? I had Todd both times and today when I asked why it took 3 hours he just told me brake pads take that long and he seemed like he really could care less. I won't be going back. More

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New 2017 Highlander Excellent buying experience on my new 2017 Highlander Limited. I have bought previous vehicles from Koons and each time has been rewarding. Rob Morris Excellent buying experience on my new 2017 Highlander Limited. I have bought previous vehicles from Koons and each time has been rewarding. Rob Morris (sales) was very helpful and knowledgeable on the new features of the 2017 Highlander. I have used the service department at Koons Toyota previously and it has always been clean, efficient reasonably priced - kudos to Todd service manager. More

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Wonderful, everyone is super friendly! Just walking through the door, you are greeted with the best faces, there wasn't a wait, and they helped me with all the questions that I needed answe Just walking through the door, you are greeted with the best faces, there wasn't a wait, and they helped me with all the questions that I needed answers to. More

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emoryl57@gmail.com I had order a part it was the wrong part but the next day they called me and told me they was ready for me I was expecting at least a week. I had order a part it was the wrong part but the next day they called me and told me they was ready for me I was expecting at least a week. More

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Excellent work Our family has been buying vehicles from Koons Westminster Toyota for many years and Marty Ann has always been our salesperson. We have purchased 8 ve Our family has been buying vehicles from Koons Westminster Toyota for many years and Marty Ann has always been our salesperson. We have purchased 8 vehicles and have been very satisfied with the work Mary Ann has done and with the service department. Todd Eckard has always been pleasant to communicate with and accommodating with service schedules. I highly recommend Koons Westminster Toyota. Jerry Brady More

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