Todd Eggleston | Page 2

Amazing I came in today to speak with a sales associate about potentially trading in my 2012 CR-V for something new. I had the pleasure of working with Tom F I came in today to speak with a sales associate about potentially trading in my 2012 CR-V for something new. I had the pleasure of working with Tom Farlow and Sabrina Thomas. Tom took the time to walk me through my options, show me what might be the best fit for me, and took me through the sales process efficiently and professionally (I purchased a 2016 HR-V, which I'm in love with). Sabrina was a whiz with the paperwork, making what could have been a drawn-out, painful process quick and pleasant! Today I purchased my THIRD vehicle from this dealership and cannot recommend them enough. I know that when I'm ready to upgrade again, this is where I will come! More

Report | Print

It was great My salesman Glenn was great and helped me with everything that I needed and they worked with me to get in the car that I wanted! My salesman Glenn was great and helped me with everything that I needed and they worked with me to get in the car that I wanted! More

Report | Print

They moved the deal through fast They were helpful while we were there and worked to get a deal done as fast as possible. We bought a top of the line used 2012 Honda Accord. This is They were helpful while we were there and worked to get a deal done as fast as possible. We bought a top of the line used 2012 Honda Accord. This is an honest account of our experience. The price listed was well above the fair price listed in Kelly Blue Book. When I tried to negotiate it closer to fair, they told me my sources could be wrong and I may have misinformation in my research. We agreed on a price that was fair enough at the time. The car had some scratches and damages that we did not see until we got the vehicle home. Although we should have caught them, it still makes the experience somewhat less than ideal. Kind of diminishes that "new to us" car feeling. Once we agreed to buy the car after failing to catch the damage, they moved fast to close the deal. They also failed to give us a second key, although when we called they said they would get that for us. The car is nice overall. The salespeople were friendly and professional. The price should have been better considering the dents and scratches. I would recommend them only if you've done your research thoroughly and inspect the vehicle with a fine tooth comb. Since many of their listed prices are higher than book value and a used car could have dings, be prepared to negotiate. More

Report | Print

Unexpectedly Good Experience They get it. In 50 years of buying cars I have experienced it all, including dealerships that could have been a satire on SNL, complete with every sma They get it. In 50 years of buying cars I have experienced it all, including dealerships that could have been a satire on SNL, complete with every smarmy character and dirty trick you can imagine - and that wasn't in the '60s, it was in 2009! Going into Colonial Honda, I was resolved to suffer my fate as a car buyer. Surprise! It was a good experience. No pressure, no bull. I got the deal I needed and the car is great. Everyone there was cordial and helpful. I would definitely go there to buy again. More

Report | Print

Great experience, thanks to Gordon! Excellent customer service, was greeted before we entered dealership. Friendly and professional service. Was greeted by everyone we happened to meet Excellent customer service, was greeted before we entered dealership. Friendly and professional service. Was greeted by everyone we happened to meet or walk by. Gordon Winfield did not waste our time, he let us know that he wanted our business. He was very helpful and informative, very proud of the Honda dealership and wanted to help us get the vehicle we wanted at/or as close to the price we wanted. Will definitely recommend Colonial Honda dealership as well as our sales rep, Gordon Winfield. Great experience from the time we walked in through the entire purchase process! More

Report | Print

Recent purchase I recently traded my 2013 Honda Accord for a 2015 Honda CR-V. Both purchases were made at Colonial Honda in Chester, VA. They have a friendly staff I recently traded my 2013 Honda Accord for a 2015 Honda CR-V. Both purchases were made at Colonial Honda in Chester, VA. They have a friendly staff who listens to their customer. They make the effort to get the price the customer is comfortable with, or at least get as close as they can. They even assisted my wife with an issue she had when she purchased a vehicle from another Carter-Meyers owned dealer. I live 45 miles from Colonial Honda and pass several other dealers, including other Honda dealers, to go to Colonial. Every time it has been worth the trip and my wife and I have recommended them to our friends and family. They definately stand with their customers and go the extra mile, whether its their vehicle or not. More

Report | Print

Charlie Jones review Charlie did a good job of making a customer relaxed and informed about their auto option and buying decision. Charlie was honest and pragmatic in his Charlie did a good job of making a customer relaxed and informed about their auto option and buying decision. Charlie was honest and pragmatic in his approach to the selection and buying process. Charlie had to spend an equal amount of time managing his dealer resources as he did managing our decision. Charlie paid attention to detail in the way he described the benefits of the auto we were interested in. Charlie did not have latitude to make financial decisions on auto pricing. More

Report | Print

Very Pleased Working with Charlie Jones was a pleasant experience. I met Charlie in October 2013 and since then he has kept in touch making me aware of sales even Working with Charlie Jones was a pleasant experience. I met Charlie in October 2013 and since then he has kept in touch making me aware of sales events, what cars he had his inventory, what features were important to me on the Accord, etc. Charlie is a great asset to Colonial Honda. He's down-to-earth, personable, listens to the concerns of his customers, and is great at what he does. He's very knowledgeable about the Honda products and relays this information with confidence to his customers. I worked briefly with Todd, but he seemed to be a great guy, fair and honest. It was evident that he too is a valuable asset to Colonial Honda. Thanks guys and much success! More

Report | Print

Honda CR-v bought June 30, 2014 Bill Stone and the others were very helpful and made everything easy in one-stop service. I am acquainted with the owner, Carter Myers, and he has a g Bill Stone and the others were very helpful and made everything easy in one-stop service. I am acquainted with the owner, Carter Myers, and he has a great operation there with real professionals. More

Report | Print

Great Auto Buying Experiance I am 62 years old and have bought several new cars throughout my lifetime. Normally It is a painful (negotiating and bickering with sales persons and I am 62 years old and have bought several new cars throughout my lifetime. Normally It is a painful (negotiating and bickering with sales persons and sales managers) and time consuming process but Colonial Honda was different! Dealing with Wendy Sparks was a very pleasant experience. From the moment she introduced herself we never felt pressured or rushed into any decisions. Wendy was very knowledgeable about Hondas vehicles answering each and every question we had. The entire Colonial Honda staff was very courteous and professional. We would rate our car buying experience at Colonial Honda at five out of five stars!! Without a doubt we would return to Colonial Honda and look for Wendy if and when we decide to but another vehicle in the future. Thank you to all who assisted in our car buying experience!!! More

Report | Print