Todd Fiechter | Page 3

I walked in with interest in a certain car that I wanted to test drive. Todd was quick to help me and let me test drive it and then helped me figuring out the numbers and loan application for the vehicle. H to test drive. Todd was quick to help me and let me test drive it and then helped me figuring out the numbers and loan application for the vehicle. He's very knowledgeable and helpful! More

by KLC182 Verified Customer Verified Customer

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My experience at Toyota of Des Moines, particularly with Todd Fiechter, deserves more than just a glowing review for great customer service and professionalism. Recently, my wife and I purchased a 2024 Gran Todd Fiechter, deserves more than just a glowing review for great customer service and professionalism. Recently, my wife and I purchased a 2024 Grand Highlander, and Todd's guidance, expertise, and genuine enthusiasm made our journey effortless. From the moment we stepped foot into the dealership, Todd's warm and welcoming demeanor immediately put us at ease. He listened attentively to our preferences and needs, demonstrating an impressive understanding of the vehicles available. His wealth of knowledge allowed him to provide invaluable advice, ensuring we made an informed decision. What truly stood out was Todd's unwavering commitment to finding the perfect match for us. His dedication and determination to meet our requirements went above and beyond our expectations. His passion for his work was evident in every step of the process, and he effortlessly tailored the experience to suit our specific needs. Todd's professionalism was coupled with an infectious positivity that made the entire process enjoyable. He was not only accommodating but also genuinely thrilled to assist us—a rare quality that made our interaction truly remarkable. Without hesitation, my wife and I will be recommending Todd Fiechter and Toyota of Des Moines to anyone seeking an outstanding car buying experience. His dedication, exceptional service, and genuine care for customers make him an invaluable asset to the dealership. Your company made us feel like valued customers. More

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The service department has always been polite and professional over my years of experience with them The sales dept is different story. professional over my years of experience with them The sales dept is different story. More

by 20184runner Verified Customer Verified Customer

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Toyota Des Moines has an excellent sales staff and service the team are very good and have a customers first mentality. Their actions match their words in all my interactions. service the team are very good and have a customers first mentality. Their actions match their words in all my interactions. More

by Bryan P. Verified Customer Verified Customer

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Good experience considering how difficult it is to obtain a hybrid at the moment. Steve helped me out after a bad accident and I'm very grateful. a hybrid at the moment. Steve helped me out after a bad accident and I'm very grateful. More

by ALEX Verified Customer Verified Customer

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Todd and Eric both were very responsive and kept me updated with the delivery of our new Highlander. Once it was time to pick up car everything was ready for us to be in and out in a timely manner. updated with the delivery of our new Highlander. Once it was time to pick up car everything was ready for us to be in and out in a timely manner. More

by JASON.HAMIL99 Verified Customer Verified Customer

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Todd made the buying experience super easy. It was very knowledgeable and very helpful. We enjoyed our experience very much. Super easy! It was very knowledgeable and very helpful. We enjoyed our experience very much. Super easy! More

by MMCDANIEL1978 Verified Customer Verified Customer

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The dealership seems ok. I had no complaints so far. Just wish the process was quicker I had no complaints so far. Just wish the process was quicker More

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The dealership is well run, some salesmen are a little pushy and less patient than others. Salesmen should be trained to know prices and warranty costs more, I'm not impressed with having to wait until th pushy and less patient than others. Salesmen should be trained to know prices and warranty costs more, I'm not impressed with having to wait until the day of purchase to know the full cost from the financial group. More

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We just stopped in to look for a used van and Todd showed us the Van we purchased and we test drove it and after going out to eat and talking it over went back and traded vehicles. At no time did Todd pressu us the Van we purchased and we test drove it and after going out to eat and talking it over went back and traded vehicles. At no time did Todd pressure us, which is what we prefer. He was very educated on the van we purchased and we love it. Will shop with y’all in the future. More

by KERRYDEETER65 Verified Customer Verified Customer

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