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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 2

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
502 Reviews

Dealership Experience

16 yrs, 7 mos

Industry Experience

24 yrs, 2 mos

4.7

502 Reviews

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502 Reviews of Todd Froehlich

March 15, 2026

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Employee Rating

Easy to work with, service personnel were very helpful and we got a car wash when it was ready for pick-up More

by VICANDARLENE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2026

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Darlene! We’re thrilled to hear that you found it easy to work with us at Al Piemonte Buick GMC and that our service personnel were helpful. We pride ourselves on providing a great experience, including that little extra touch with a car wash. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Mar 15, 2026

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Darlene! We’re thrilled to hear that you found it easy to work with us at Al Piemonte Buick GMC and that our service personnel were helpful. We pride ourselves on providing a great experience, including that little extra touch with a car wash. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 10, 2026

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Employee Rating

Todd at Buick GMC was excellent to work with. He took great care of my car and made the entire service experience easy and stress-free. His communication was perfect—he kept me updated throughout More

by donnaparrillo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2026

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Donna! We're thrilled to hear that you had such a positive experience at Al Piemonte Buick GMC with Todd. It's great to know that he provided excellent communication and made the service process easy and stress-free for you. We appreciate your recommendation and look forward to seeing you again for your future service needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 06, 2026

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Employee Rating

Communication has always been excellent—clear, timely, and reliable. They respond quickly and keep everyone well informed. I appreciate the professionalism and efficiency. More

by IRONE.GALVAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Irone! We truly appreciate your kind words about the communication and professionalism at Al Piemonte Buick GMC. It's great to hear that you found our team clear, timely, and efficient. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 02, 2026

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Employee Rating

Great people that seem to Care like it was there car. Easy to deal with and not pushy my service guy Todd was excellent and trustworthy I would recommend them I have a Chevy and take it there because Cas More

by kenprzybylski
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2026

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Ken! We're thrilled to hear about your positive experience with Todd and the team at Al Piemonte Buick GMC. We pride ourselves on providing excellent service and making our customers feel valued. It's great to know you found us to be a better option for your Chevy. We appreciate your recommendation and look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2026

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Excellent costumer service five stars and everything else as on the time. I will recommend you More

by NIKOLASINC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2026

Al Piemonte Buick GMC responded

Appreciate you taking the time to share such kind feedback, Niko! We're delighted to hear that you had an excellent experience with our customer service at Al Piemonte Buick GMC. Your recommendation means a lot to us, and we look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 21, 2026

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Employee Rating

It was easy to check in, and the service area was clean and inviting. Friendly service. More

by Ok
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Al Piemonte Buick GMC responded

Thank you for your kind words about your experience at Al Piemonte Buick GMC! We're thrilled to hear that you found the check-in process easy, and that our service area met your expectations. We appreciate your feedback and hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 12, 2026

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Employee Rating

Had another nice experience having my car serviced with Al Piemonte Buick GMC. The service did a great job! And, thanks for noting and fixing the nail in my tire! The text message updates are appreciate More

by kajwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2026

Al Piemonte Buick GMC responded

Thank you for your kind words, Kaj! We're thrilled to hear that you had a nice experience with our service team at Al Piemonte Buick GMC. It's great to know that we could address the nail in your tire and keep you updated with text messages. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 06, 2026

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Employee Rating

I have trusted the service department for the 10 years I have owned my car. Always felt that they were fair and kept my car running safely More

by luckybettycharlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Al Piemonte Buick GMC responded

Appreciate your continued loyalty, Betty! Your trust in Al Piemonte Buick GMC’s service department over the past 10 years truly means a lot. It’s wonderful to hear that our team provides fair and reliable service to keep your car running safely. We look forward to serving you for many more years to come! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 05, 2026

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Employee Rating

Had a multi inspection , didn’t receive the results. Had a coupon for schedule for oil change it was not applied. Had to lnform the clerk to have it corrected More

by ccooper5410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2026

Al Piemonte Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Al Piemonte Buick GMC. Our team strives to provide clear communication and accurate service, and your input helps us improve. Please feel free to reach out to us directly so we can discuss your concerns further. We value your business and hope to serve you better in the future. The Al Piemonte Buick GMC Team 888-851-4025

February 05, 2026

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Employee Rating

Called GMC road assistance and they couldn’t put on my spare. Then had to call a toe truck and the dealership wouldn’t void the tow fee. Very dissapointing More

by KEVIN.P.STRATMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service department

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Feb 05, 2026

Al Piemonte Buick GMC responded

Thank you for your feedback, Kevin. We understand your concerns regarding the roadside assistance and the towing situation. Your experience is important to us, and we strive to maintain high standards at Al Piemonte Buick GMC. We encourage you to reach out to us directly to discuss this matter further. Your input is valuable as we look to improve our services. The Al Piemonte Buick GMC Team 888-851-4025

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