Todd Knickerbocker
Todd Knickerbocker at West Metro Buick GMC
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Todd Knickerbocker | Page 2

General Sales Manager

West Metro Buick GMC

1001 Minnesota 25
Monticello, MN 55362

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Todd Knickerbocker

October 22, 2023

Dealership Rating
Employee Rating

Another great experience working with Todd, Tony & the entire West Metro team. We appreciate their timely efforts and professionalism; it's what keeps us going back to West Metro for purchasing and servi More

by LENNEMANFAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hurrle, Tony LaPlant

Oct 24, 2023

West Metro Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

October 12, 2023

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Employee Rating

West Metro is a phenomenal dealership! I absolutely love their staff! Especially Jeffrey, he's the best! More

by JBLESI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hurrle, Jeff Tischner

Oct 13, 2023

West Metro Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at West Metro Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2023

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I ordered a new GMC, it came in exactly how I ordered it. My experience was great. More

by SCHLICK63
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Corey Nelson, Ryan Hurrle

Sep 30, 2023

West Metro Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing West Metro Buick GMC and we hope to see you again soon!

September 08, 2023

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My husband and I drove two and a half hours to Monticello because this dealership and the one in Saint Cloud had the best customer reviews. We first spent time in Saint Cloud, looking at the 2023 1500 Sierra More

by string.braun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sell, Justin Liljequist

Sep 12, 2023

West Metro Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 13, 2023

string.braun responded

Review Update: We picked up our new truck and traded in our 2013 Silverado last Monday. The dealership had not previously seen our trade in but we assured them it was well taken care of mechanically and had some nice after market additions which made it visually look sharp. Apparently Todd (sales manager) agreed and made us a generous offer. Unbeknown to us, he had already read our review. He offered to purchase and install the mud flaps we initially asked for to "make it right ". Changing my four stars to a solid five. Our sales person casually mentioned to us that anything less than five was considered a failure. That alone speaks to the integrity of West Metro. Worth the drive. Mike and Susan Braun

September 08, 2023

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I had great customer service, Corey even came in on his day off to help me out!! More

by DAHARTL
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Corey Nelson

Sep 12, 2023

West Metro Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at West Metro Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2023

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Employee Rating

Everyone involved was friendly and courteous. Very happy with the experience and the Buick Envision. More

by GLSCHUMAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Corey Nelson, Ryan Hurrle

Aug 26, 2023

West Metro Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

August 08, 2023

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I have always received great service and working with Cory for the last 10 years in making my car decisions has been fantastic! More

by RREGISR
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Nelson, Ryan Hurrle

Aug 11, 2023

West Metro Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2023

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Employee Rating

Fast process. Finance was amazing. Sales staff was amazing. Justin, Ryan, Bryan , Chris, and Todd all helped make it a smooth transaction. More

by Bridget L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2023

West Metro Buick GMC responded

Bridget, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 17, 2023

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Employee Rating

Cory and Todd did what they said they were going to do. What more can you ask. Also, I didn't feel like I got beat up when I was done. More

by RADONSTOPPERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Nelson, Ryan Hurrle

Jul 17, 2023

RADONSTOPPERS responded

ok

July 03, 2023

Dealership Rating
Employee Rating

Great to work with. Would highly recommend them to anyone looking for a new or used vehicle. More

by DAN.RAAB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Corey Nelson, Ryan Hurrle

Aug 01, 2023

West Metro Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at West Metro Buick GMC! Thanks again for the recommendation, and have an amazing day!

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