Todd Knickerbocker | Page 6

I had great customer service, Corey even came in on his day off to help me out!! day off to help me out!! More

by DAHARTL Verified Customer Verified Customer

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My husband and I drove two and a half hours to Monticello because this dealership and the one in Saint Cloud had the best customer reviews. We first spent time in Saint Cloud, looking at the 2023 1500 Sierra because this dealership and the one in Saint Cloud had the best customer reviews. We first spent time in Saint Cloud, looking at the 2023 1500 Sierra Denali's. The salesman spent time showing us how all the new features worked since 2013, the last time we bought new. We talked price and they made a offer we almost took, but I wanted to visit West Metro to see the vehicle I saw on line first. We could not have made it easier. Walked in and said exactly what we were looking for. They didn't know if it was still on the lot, but they found it and brought it around. We liked it, talked price, and purchased within a hour. We dealt with Justin, who is laid back and easy to talk to. We met the owner, and he bought us ice cream. So far, so good. Can't give a five star, because they would not bend on adding a rear pair of mud flaps that we had seen and liked on another Denali. WHAT? Are you kidding?? We just handed you a 72 thousand dollar check, after pointing out the vehicle we wanted and you can't pop for the GM mudflaps we want? We wanted them on the rear. We were told they only come in pairs and cost in the 500 dollar range. We would have to buy front and back and then it would be another 300.00 to install. That was a slap in the face. We pick the truck up this Monday Mike and Susan Braun More

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Everyone involved was friendly and courteous. Very happy with the experience and the Buick Envision. Very happy with the experience and the Buick Envision. More

by GLSCHUMAN1 Verified Customer Verified Customer

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I have always received great service and working with Cory for the last 10 years in making my car decisions has been fantastic! Cory for the last 10 years in making my car decisions has been fantastic! More

by RREGISR Verified Customer Verified Customer

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Fast process. Finance was amazing. Sales staff was amazing. Justin, Ryan, Bryan , Chris, and Todd all helped make it a smooth transaction. Finance was amazing. Sales staff was amazing. Justin, Ryan, Bryan , Chris, and Todd all helped make it a smooth transaction. More

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Cory and Todd did what they said they were going to do. What more can you ask. Also, I didn't feel like I got beat up when I was done. What more can you ask. Also, I didn't feel like I got beat up when I was done. More

by RADONSTOPPERS Verified Customer Verified Customer

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Great to work with. Would highly recommend them to anyone looking for a new or used vehicle. Would highly recommend them to anyone looking for a new or used vehicle. More

by DAN.RAAB Verified Customer Verified Customer

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Although we had never purchased a vehicle from them previously, we had been going to West Metro for many years for our service needs. When it came time to purchase a new truck, we wanted to see what We previously, we had been going to West Metro for many years for our service needs. When it came time to purchase a new truck, we wanted to see what West Metro could do for us (we had been with our previous Chevy dealer for 30 years). After our first meeting with our salesperson (Jeff Tischner) and discussing our option, we were all in and wanting to buy from Jeff. We had some pretty unique demands in what we wanted in a vehicle and Jeff (and others at West Metro), spent a lot of time and communications locating our exact truck. That alone was great service, but our experience only got better once the vehicle arrived. Jeff (who came in on his day off) and the entire staff made sure I left their lot completely satisfied. It's not financially easy to purchase a new vehicle, but Jeff and his peers made the experience exciting and very satisfying. We don't buy new vehicles often, but I have no doubt we will go back to West Metro when the time to buy comes again! Great job by Jeff and the entire team! More

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First time doing business with West Metro. Jason was very professional and prompt with any questions I had. Will be doing more business with them in the future. Jason was very professional and prompt with any questions I had. Will be doing more business with them in the future. More

by RLANGERUD0 Verified Customer Verified Customer

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Corey took great care of me. He got me exactly what I needed. He answered every question in a clear honest way! I am very pleased! He got me exactly what I needed. He answered every question in a clear honest way! I am very pleased! More

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