Todd (Milo) Dwars
Todd (Milo) Dwars at Koons Westminster Toyota

Todd (Milo) Dwars

Service Advisor

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Todd (Milo) Dwars

November 02, 2026

Dealership Rating
Employee Rating

Whoever serviced my car cancelled all my dash settings requiring me to look in my manual to reset all my previous settings. All I had done was a tire rotation and oil change. More

by ftennisteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 03, 2026

Koons Westminster Toyota responded

Thank you for your feedback. I apologize for the inconvenience caused by the reset of your dash settings. We strive for a seamless experience, and I will address this with our team to ensure it doesn't happen again. If you need assistance with your settings, please reach out.

November 02, 2026

Dealership Rating
Employee Rating

Milo is very thorough. My service experience with him is always exceptional. I feel comfortable knowing that Milo has knowledge and expertise to handle my concerns. More

by jltwist0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2026

Dealership Rating
Employee Rating

It was easy scheduling my service appointment, and someone called me to remind me about it too! The actual service went well & took quicker than predicted!! Thanks alot!! More

by andyrolle80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

October 26, 2026

Dealership Rating
Employee Rating

Great service experience as usual. Milo was great communicating throughout time car was being serviced. More

by jen5192000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2026

Koons Westminster Toyota responded

jen5192000, thank you for taking the time to leave us this positive review! Have a wonderful day!

October 26, 2026

Dealership Rating
Employee Rating

Everyone was friendly and explained everything. The wait was a bit long. Overall, it everything went smoothly. More

by pittsburgh1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2026

Koons Westminster Toyota responded

pittsburgh1961, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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