Misti Barbosa

Customer communication and getting the car fixed and back quickly is not a priority. Very poor communication about what's happening with the vehicle or how much longer they will need it. They had my car for quickly is not a priority. Very poor communication about what's happening with the vehicle or how much longer they will need it. They had my car for four days for very minor things. I had to call each day for and update because I wasn't getting anything from them even as it gets towards the end of the day. Then when I call they say the noise I'm hearing is normal, which wasn't. Finally on day three, and a lot of arguing, they found the issue and fixed it. Replaced brakes. They are trying to get buy with out having to do what's right and treating me (a person that knows about cars) as if I'm stupid. On day three they finally offered a rental. When it's warranty work and they aren't making any money, they treat you like you don't matter. More

by Dissatisfied customer Verified Customer Verified Customer

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Great customer service! Misti was amazing and communicated everything with me every step of the way! Misti was amazing and communicated everything with me every step of the way! More

by ilovejuice15 Verified Customer Verified Customer

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Great customer service. Love the video and recommendation pages. The service rep was thorough and explained what was never and what could wait. Love the video and recommendation pages. The service rep was thorough and explained what was never and what could wait. More

by cindiking0 Verified Customer Verified Customer

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Always great, prompt service. Like how you are kept updated on progress throughout the appointment. Like how you are kept updated on progress throughout the appointment. More

by chris@arndtkohlway.com Verified Customer Verified Customer

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Was happy that things went smoothly this time! So I'm most grateful for your service. So I'm most grateful for your service. More

by sylmusica Verified Customer Verified Customer

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Extremely happy with the service I received. All of your agents are great. Misti dealt with my maintenance repair recently. She is wonderful!!! Cannot say enough of our interaction with her fr All of your agents are great. Misti dealt with my maintenance repair recently. She is wonderful!!! Cannot say enough of our interaction with her friendliness and helpfulness More

by momlerner Verified Customer Verified Customer

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