Todd Nichols
Todd Nichols at Southern Dodge Chrysler Jeep Ram FIAT

Todd Nichols | Page 3

Sales Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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89 Reviews
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89 Reviews

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89 Reviews of Todd Nichols

October 28, 2023

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Employee Rating

Todd was very professional we were in and out quickly. This is truck number three for our company. Southern has been very good to us. We would not go anywhere else. More

by stephanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock, John Bryant, Justin Carr, Marion "David" Dantzler, Marcus Dean, Melvin Dickson Jr., Tim Fridel, Lowen Johnson, Kevin Lovell

Oct 31, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 25, 2023

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Employee Rating

I had a great experience working with DJ. He made sure I got everything on my wish list at a better price than I was hoping for. Anton and Todd were also very helpful! More

by Kameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Steinruck (DJ) , Anton Smith

Oct 25, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 16, 2023

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Employee Rating

Great selection. Thrilled with my new Wagoneer. Tina in the service department stands out as excellent. More

by SHEARERMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock

Oct 16, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 30, 2023

Dealership Rating
Employee Rating

Easy to go in and have him work a no hassle deal for our business - gave him the name he pulled the paperwork from out last deal and copied it. Found the color and package More

by cc
Recommend Dealer
Yes

Other Employees Tagged: Patrice

Oct 02, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 29, 2023

Dealership Rating
Employee Rating

When I arrived I was quickly greeted by a courteous friendly person. When I explained my problem it was understood and addressed. While the car was there I received an update as to an issue. I receive More

by mking0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw , John Ailstock, John Deuso, Shannon Thomas

Sep 29, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 26, 2023

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Employee Rating

Everyone was very nice and helpful and the experience was as stress free as possible More

by ron.debby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyrin Alexander, Heather prince,

Sep 26, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 21, 2023

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Employee Rating

Very fast and good quality work communicated well during the service so I wouldn’t know what time to pick up car. More

by kadajah29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Carr, Melvin Dickson Jr., Tim Fridel, Kevin Lovell, Sean O'Hara, Kee Smith, Shannon Thomas

Sep 21, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Kadajah!

September 05, 2023

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Rashad helped me get into the truck I've been wanting since I could drive. Thank you for your help and expertise. More

by christopher.evering
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rashad

Sep 05, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 02, 2023

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Employee Rating

Good service, quick response to issues found, quality service and attention to our needs for a new car. More

by S1B00405
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Marion "David" Dantzler, Jorge Sarrazola, Kelsey, Heather Prince

Sep 05, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response, Donald! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 30, 2023

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Employee Rating

Very professional and friendly staff, from sales to management. Even one week after getting my new car, they were able to answer any questions that I had. More

by RYANMALPAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lowen Johnson, Joe Spence

Aug 31, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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