Todd Reiselman | Page 4

Great service n good communication will go back there 4 another vehicle like the vehicle that I got another vehicle like the vehicle that I got More

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Great customer experience no pressure and gave me a great deal when nobody else would. Very happy deal when nobody else would. Very happy More

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They were very accommodating and made the transaction smooth. Everyone was friendly and knowledgeable, offered us drinks. smooth. Everyone was friendly and knowledgeable, offered us drinks. More

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Anthony and his team worked very hard. To get me in my vehicle of my dreams. I needed to get into they worked really hard for me I appreciate everything that they did for me. I would reco To get me in my vehicle of my dreams. I needed to get into they worked really hard for me I appreciate everything that they did for me. I would recommend you to go to Anthony if you need any vehicles him and his team work really hard to help you get what you need. Thank you very much for everything that you guys did for me. I appreciate every one of you thank you very much Lisa Robledo More

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Very deceptive in their dealings. They sent me the numbers on the used truck I wanted to buy from them in the morning, They assumed I would buy at the MSRP sight unseen,I did not agre They sent me the numbers on the used truck I wanted to buy from them in the morning, They assumed I would buy at the MSRP sight unseen,I did not agree to the price I stated that I would discuss it when I got to the dealership after work. The vehicle was not even on their lot and they had to go get it from Springfield TN. When I arrived they were already trying to finance it at the non negotiated price. I told them I did not agree to that price and that I wanted to negotiate it. They insisted that they could not negotiate based on the vehicle was not theirs and they were merely selling it for Reiselman GMC in Springfield and could not negotiate the price. I hadn't even seen the truck until 15 minutes before that and that I saw it on their website not Springfield website and that it was still Reiselman's dealership. I ended up buying the truck for more than I wanted to pay but I needed to purchase because I was going out of town to work the next day. More

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Reiselman Ford is a wonderful dealership! Richard (our salesman) and Chris Johnson (Credit Mgr) made our looking, discussing and buying experience the best we ever had! We have bought many ve Richard (our salesman) and Chris Johnson (Credit Mgr) made our looking, discussing and buying experience the best we ever had! We have bought many vehicles over the years and never experienced such an enjoyable buying a vehicle. Richard was so understanding and listened to our needs and criteria. Chris Johnson explained everything so well. Thank you Reiselman Ford for helping us get a new truck. More

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Sales person was very knowledgeable and easy to work with. All the staff was friendly and very helpful. with. All the staff was friendly and very helpful. More

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Great service and friendly. Very prompt and accommodating. Would recommend to family members. Thank you! Very prompt and accommodating. Would recommend to family members. Thank you! More

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Unethical and extremely disappointing experience. I came to Reiselman Ford in Dickson, TN to buy a 2021 Explorer ST. After a test drive, I signed all the paperwork, financing was approved, and they I came to Reiselman Ford in Dickson, TN to buy a 2021 Explorer ST. After a test drive, I signed all the paperwork, financing was approved, and they charged the first part of my down payment ($3,000). While waiting for the keys, I was suddenly told the vehicle had been sold to someone else paying cash. My money was refunded, but my credit was run multiple times, my score dropped, and I lost an entire day for nothing. This is unacceptable business practice — no dealership should finalize a sale and then take the car away. I expect Reiselman Ford to take responsibility and offer proper compensation for the inconvenience and damage caused. Horrible experience. More

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Great communication, worked done professionally and on time. Prices were up front couldn’t be happier! Thank you again Jonathan and the team! time. Prices were up front couldn’t be happier! Thank you again Jonathan and the team! More

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