Todd Rodenwald | Page 39

Very pleased with the entire process We had researched the vehicle we wanted and visited various web sites. Walked into the building when they opened @ 8:30 a.m. and drove away with the v We had researched the vehicle we wanted and visited various web sites. Walked into the building when they opened @ 8:30 a.m. and drove away with the vehicle at 11:00 a.m. Asked Todd Rodenwald numerous questions about the vehicle and financing, took a test drive in the vehicle we purchased and decided to purchase. Todd was very forthright and honest answering all our questions and did everything he could to expedite the process (including getting our license plates). Todd is a straight shooter and a nice guy. I would certainly purchase another vehicle from him and Ryan should the opportunity arise. The vehicle we purchased was at least $1600 less than any other vehicle we could find advertised on any Metro dealer web site when doing a direct comparison of features. We compared 52 other vehicles at the other web sites to the exact one we purchased. More

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Awesome We thought Todd was great. We appreciated his sincerity and knowledge. We also were pleasantly surprised at the price of the vehicle we purchased AN We thought Todd was great. We appreciated his sincerity and knowledge. We also were pleasantly surprised at the price of the vehicle we purchased AND we got the color we were hoping for. More

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Great Experience Everyone was helpful and friendly. It made buying a vehicle easy and stress free! We will definitely purchase our next vehicle from Ryan Auto Mall. Everyone was helpful and friendly. It made buying a vehicle easy and stress free! We will definitely purchase our next vehicle from Ryan Auto Mall. More

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Ryan auto makes it very easy to buy a vehicle. I responded to a carguru.com ad for a used but very nice Ram 1500 at Ryan Auto Mall. The salesperson (Todd Rodenwald) responded quickly and answered I responded to a carguru.com ad for a used but very nice Ram 1500 at Ryan Auto Mall. The salesperson (Todd Rodenwald) responded quickly and answered all of my questions. I was able to make a preliminary deal before driving down to take a look in person. When I got there, Todd had the truck serviced and ready to go. All of the paperwork was in order, and everyone there were extremely professional, helpful and courteous. Short story: I bought the truck, and would recommend them to anyone. More

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Stunning Customer Service My overall experience at Ryan Auto Mall was comfortable, easy going and friendly. They were very helpful and had great knowledge. Buying a car is nev My overall experience at Ryan Auto Mall was comfortable, easy going and friendly. They were very helpful and had great knowledge. Buying a car is never easy, especially as a first timer, they made it stress and worry free. Highly recommend getting a car from Ryan! More

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Buying a new mini van I had purchased a van 2 yrs ago with Todd Rodenwald being the salesperson. It had been a good experience so we were ready for a new van and decided to I had purchased a van 2 yrs ago with Todd Rodenwald being the salesperson. It had been a good experience so we were ready for a new van and decided to give him a call. The next day we went to the dealership and within a couple hrs we were headed home in our new van. Todd listens to your wants and needs. I have had salesmen tell me what they want me to buy and not listen to what I want. They do not earn my business. The paperwork was done quickly and by the time we cleaned out old van the papers were ready to sign. When you go back to this dealership the same employees are still there. Thanks for a good experience. Darlene Karg More

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Seasonal Issues Related to Jeep Soft Top I had a few minor issues with my Jeep soft top that got overlooked because the seasons changed and time went by. After I eventually brought it in whil I had a few minor issues with my Jeep soft top that got overlooked because the seasons changed and time went by. After I eventually brought it in while under warranty, the submittal to Jeep warranty got lost or was not submitted. After no results from a couple of inquiries, I contacted Jeep. I was put in touch with the service department again and my issues were addressed. What was a frustrating situation for me was corrected by Erik Lund, the Service Writer. Because of Erik's effort and candor, we are satisfied with the repairs and the experience. Thank You for taking care of our issues, we love our Jeep and will definitely give Ryan a chance again when its time for another! Respectfully Mike & Deb Post More

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Thanks! Todd made it very easy for us to purchase our new 2015 Jeep Grand Cherokee. He was very patient and kind with all my questions and trying to decide w Todd made it very easy for us to purchase our new 2015 Jeep Grand Cherokee. He was very patient and kind with all my questions and trying to decide which one to buy. More

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Quick oil change with overall check of vehicle. The group did standard oil change and also filled a tire that was a little low. The truck was dirty from all the rain and dirt road and the tech wash The group did standard oil change and also filled a tire that was a little low. The truck was dirty from all the rain and dirt road and the tech washed the truck also so it looks great again. More

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Great experience Todd was great. Was very attentive and courteous even though he was dealing with several other people buying vehicles at the same time. My brother ca Todd was great. Was very attentive and courteous even though he was dealing with several other people buying vehicles at the same time. My brother came with me and was so impressed with the dealership he returned 3 weeks later to buy his new truck. He said he had the same great service. No hassles, no pressure. Lori More

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