Tom Baddeley

While the dealership did give me a loaner car, the assessment that they came back with was extremely suspect. I had to replace my battery outside of the dealership (out of town) with AAA. When I cam assessment that they came back with was extremely suspect. I had to replace my battery outside of the dealership (out of town) with AAA. When I came to the dealership to follow up, they declared that AAA had put in a corroded battery (not true-completely pristine!). They wanted to charge me for yet another new battery! I was also told that they would assign me an advocate, which never happened. I fell completely between the cracks. More

by marnareed Verified Customer Verified Customer

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Tom Baddeley is so wonderful and professional service that I received! He was so kind and took care of my needs so well. I am so grateful, thankful for his care of my problems. Thank you, Tom Badd that I received! He was so kind and took care of my needs so well. I am so grateful, thankful for his care of my problems. Thank you, Tom Baddeley!!! More

by YOUNGMIREEVES Verified Customer Verified Customer

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My visit was very fast, straight forward, and easy. I'll definitely do my next service here. I'll definitely do my next service here. More

by rlweller Verified Customer Verified Customer

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I loved the video that came with service to explain why each part was rated the way it was. each part was rated the way it was. More

by JYFLANERY Verified Customer Verified Customer

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Swift and convenient service. The video updates are great. My service advisor was helpful as well. The video updates are great. My service advisor was helpful as well. More

by smwaller6 Verified Customer Verified Customer

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The service was excellent. I am happy to provide a review. However, this is the fourth review I have submitted for a routine service call. I must say this is the easiest and mo I am happy to provide a review. However, this is the fourth review I have submitted for a routine service call. I must say this is the easiest and most consumer-friendly - my favorite one. In the future I will wait for this format and ignore the others. More

by Subaru fan Verified Customer Verified Customer

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tom baddeley was exceptional in helping me with service to my vehicle. my car was in for regular service check up and all went well. to my vehicle. my car was in for regular service check up and all went well. More

by 23YANKS Verified Customer Verified Customer

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My experience was very positive. Those who helped us were kind and answered any questions. I appreciated their knowledge of our vehicle, and their great customer service! Those who helped us were kind and answered any questions. I appreciated their knowledge of our vehicle, and their great customer service! More

by kahansen022 Verified Customer Verified Customer

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Very knowledgeable, professional and pleasant. Explained in detail everything that needed to be done and what would be done and when ready. Explained in detail everything that needed to be done and what would be done and when ready. More

by WILBURK1958 Verified Customer Verified Customer

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We have purchased several vehicles from this dealership, and bring our Subaru in for service. The service advisors, including Michael Dao are courteous and keep you informed about the issues and service pr and bring our Subaru in for service. The service advisors, including Michael Dao are courteous and keep you informed about the issues and service process. The issue with our car was repaired and in the timeframe promised. More

by Cdbaddeley Verified Customer Verified Customer

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