Tom Campbell
Tom  Campbell  at Jim Hudson Lexus Augusta

Tom Campbell

Pre-Owned Sales Manager

Jim Hudson Lexus Augusta

3410 Washington Rd
Augusta, GA 30907

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2 Reviews
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2 Reviews

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2 Reviews of Tom Campbell

August 16, 2026

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Employee Rating

The dealership is great. Great service. Tom was just awful ruined the entire experience. As nice as everyone else is I don’t see how they keep him there. More

by ashleypalmer09
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2026

Jim Hudson Lexus Augusta responded

Thank you for the 5-star review! We’re glad to hear you had a great experience with our dealership and that our team provided great service. We’re sorry to hear that your recent visit did not fully meet your expectations. If you’d like to discuss your experience further, please feel free to reach out to us directly. We’d appreciate the opportunity to connect with you.

September 23, 2025

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Employee Rating

This weekend (9/21) I was flying to Atlanta to purchase a car from Jim Hudson Lexus in Augusta. The sales rep (Sean) was supposed to be moving the car to showroom (on 9/20 -5PM when i spoke to sales rep) and More

by markyvanne587
Recommend Dealer
No

Other Employees Tagged: Sean, Shaun?

Sep 23, 2025

Jim Hudson Lexus Augusta responded

Mark, we are sincerely apologetic for the disappointment surrounding your recent car purchasing process. We aim to provide consistent and professional services, and it is concerning to read that we fell short of our high standards. We will use this feedback to improve our services in the future. If there are any other outstanding concerns, please don't hesitate to reach us at your further convenience. - Joseph Guillory - General Manager - 919-637-0817

Sep 23, 2025

Jim Hudson Lexus Augusta responded

Thank you for sharing your feedback. We are sincerely sorry for the disappointment you experienced. With pre-owned vehicles, availability can change quickly, and it can be difficult to hold a car once there is strong interest from multiple buyers. Our team would be happy to assist you in finding another vehicle that fits your needs. Please contact us directly.

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