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Tom Caruso
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127 Reviews
127 Reviews
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127 Reviews of Tom Caruso
April 23, 2025
Jasmine is a pleasure to work with. Also the entire service team from the moment I pull up to the moment I leave everyone is very pleasant and professional. I used to attend Courtesy H Also the entire service team from the moment I pull up to the moment I leave everyone is very pleasant and professional. I used to attend Courtesy Hyundai of Tampa but no longer go there. Westley chapel Hyundai is my new Hyundai home. More
by bigdaddyn0sh
Verified CustomerOther Employees Tagged: Justin Diaz, Telon Gumbs, Jasmine Yarwood
April 20, 2025
As usual the Folks in the Bay ensure my car is Road Ready. Due to the heat here in Florida, it is VITAL my car is up to par Ready. Due to the heat here in Florida, it is VITAL my car is up to par More
by LSCOTTTRACY
Other Employees Tagged: Mark Salerno, Jasmine Yarwood
April 18, 2025
The atmosphere is inviting and relaxing. The waiting room is cozy and spacious. I took a nap. The waiting room is cozy and spacious. I took a nap. More
by DAVIDIVY99
Other Employees Tagged: Justin Worrell, Jasmine Yarwood
April 18, 2025
Good Srvice and clean and excelkent people. Friendly and nice.Happy with you guys Keep up the Good work Thanks Friendly and nice.Happy with you guys Keep up the Good work Thanks More
by ec182172
Other Employees Tagged: Fabio Castellon, Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Sarita Alzate
April 18, 2025
The staff was very accommodating as I was an out of town traveler experiencing vehicle issues. They were very responsive, highly helpful, and made a stressful time feel more manageable. traveler experiencing vehicle issues. They were very responsive, highly helpful, and made a stressful time feel more manageable. More
by meghan.norris
Other Employees Tagged: Anthony Rodriguez, Brianna Hacker, Sarita Alzate
April 15, 2025
The dealership is modern and clean. The staff is friendly and approachable. I do believe there are to many cars double parked narrowing driving paths considerably. The staff is friendly and approachable. I do believe there are to many cars double parked narrowing driving paths considerably. More
by rodrigo.contreras
Other Employees Tagged: Arthur "AJ" Wilson
April 12, 2025
Every time I visit this dealership they never dissapoint. When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my children as soon as we walked in. Knew what I was there for. Checked on us throughout the time we waited. The lobby and restrooms were very clean. There was stocked water... coffee and snacks for everyone. There was a charging station for the kids to get more juice on their electronics while we waited. It was an amazing experience. All the staff is always friendly. The prices for 4 brand new tires was phenomenal. This is the only place I will ever let service my vehicle. Thanks guys. Keep up the great work! More
by Tee
Other Employees Tagged: Justin Worrell, Arthur "AJ" Wilson, Justin Crouch, Sarita Alzate, Jasmine Yarwood , Marvin
April 11, 2025
Very good service and personality would tell other friends.and family to get their next car here friends.and family to get their next car here More
by CORKYSPOP1
Other Employees Tagged: Anthony Rodriguez, Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Sarita Alzate
April 10, 2025
The service department was very pleasant Selena took care of me right away and the work was done really quick of me right away and the work was done really quick More
by KATMURPHY0898
Other Employees Tagged: Mark Salerno
April 07, 2025
Brought our vehicle in to be serviced under the engine warranty due to engine bearings and rods going bad completely destroying the old engine. we waited almost a month to get the vehicle back and whe warranty due to engine bearings and rods going bad completely destroying the old engine. we waited almost a month to get the vehicle back and when we did there were all kinds of issues with it. when we first picked it up the brand new engine was shaking due to misfiring. they subsequently charged us for a bad coil pack, which should have been addressed before even giving us the vehicle back. Made us wonder if it was even test driven after the work was completed. Later after that repair was completed we got the vehicle home. I was able to inspect it and noticed missing practice coverings and that the entire engine bay looks like there was a major fire. the entire engine bay is covered with suit and smoke residue, all plastic is partially melted or changed colors due to fire/smoke. We were never told there were any issues with the install, but the major fire damage shows otherwise. Also of note was the large movement abilities of the engine when putting it in gear and putting it into park, and while moving. It seems that one of the motor mounts was either not put back in with the new engine, or that it was melted away int the fire. We have been calling the dealership since we got the vehicle back and passed around from person to person promising call backs and none have been given. We just want our vehicle fixed properly, but this is rediculous. I would never go here for anything, because if this is how they treat their repairs who knows what they would do to new vehicles. More
by JVOLKART1213
