"2019 GLS Lease"
We have leased three vehicles with Tom Cola (C300, GLE 350, and recently a 2019 GLS). As our family grew and transportation needs changed, Tom helped us on two occasions end our current lease and upgrade to a larger model. In all three transactions he was attentive to our concerns, knowledgeable on the product and services, and went above and beyond to meet our expectations.
J.V. & A.V.
"Overall it’s a good experience "
Tom was excellent to understand my need and plan the deal accordingly, really enjoyed my first ever Merc buying experience. I never thought about buying Mercedes from any other as Ray Catena is the best in everything.
- Jun W
Tom Cola worked with me to trade in my 2018 GLC300 and purchase a 2019 S560, which is the eighth Mercedes I purchased/ leased for me, my wife, and family members, in the past 3 years from this same dealership. Tom is very knowledgeable and helpful, and did an outstanding job. I highly recommend him if anyone would like to purchase or lease a Mercedes. I appreciate his help.
"Tom Cola "
- joe pellegrino
Yom did an outstanding job in our leasing process - will highly recommend him to others in the future and for all my other personal needs
Tom Cola worked with my wife and me in our recent leasing of a new 2019 Mercedes E300. Tom’s attention to detail and to us and our needs was outstanding. He patiently answered all of our questions and worked with us to achieve a great deal. Tom never rushed us and was extremely pleasant throughout. Tom and the whole dealership made us very comfortable and welcome. Tom and Doug Wells made leasing a new car a great experience for us. We are extremely grateful.
"Exceptional Customer Service with Tom Cola of Ray Catena"
Tom Cola is the best!! I've purchased several vehicles from Tom over the years and his level customer service is exemplary. Customer service is not dead with Tom Cola! He goes above and beyond to ensure each customer has the best sales experience possible. When you go to Ray Catena Mercedes Benz of Edison ask for Tom Cola and you will not be disappointed. I highly recommend him and their Service Department!
"A Great Experience with Tom Cola at Ray Catena MB of Edison"
- Tony P of Farmingdale
Tom Cola, my Salesman at Ray Catena Mercedes Benz of Edison, provided me with Caring, Knowledgable and Truly Outstanding Service with my recent purchase of my E-350 vehicle. Tom Cola showed he is an Experienced, Compassionate Salesman. Tom answered all of my questions and provided me with additional information that helped me with my decision to purchase. Tom followed up with phone calls to ensure I was completely satisfied and if there was anything further he could do for me. Tom Cola made me feel that I was important to him and the Team at Ray Catena. Thank you Tom for a Great and Stress Free Experience. I will be recommending Tom Cola and Ray Catena MB of Edison to everyone looking for a car. Anthony Plinio
"My detailed personal experience"
I brought a Mercedes 350 E at Mercedes of Edison, from Tom Cola on Nov 17th, 2018.
Tom Cola is very professional, very friendly, kind, and very courteous. The price he gave is pretty fair, The trade- in he gave me, for a 2017 Porsche 911, is pretty fair too.
There are no demeaning techniques being used during the trade-in process, as some dealers like to talk bad about your trade-in vehicle and pretend they are doing you a favor, during the process.
He got the car that I asked for with the specification I wanted, without pretending that he has to go through hugh hurdles to get the car, as other dealer had ridiculously told me before . pretending that they almost have to bride the government to get the car that I want.
My only wish was that , when Mercedes Benzes of Edison owe me a refund equity on the Porsche that I traded-in, that they would send me the refund check quickly, or al least keep me updated on the progress, and not causes me to wait for over five weeks before receiving the refund. That wait has caused a lot of anxieties about the integrity of the promise agreed upon. But I received the refund eventually.
Tom Cola delivered as promised, and that's a lot from many other car dealers who do not.
"Tom stands by you! Tom is your Man!"
Tom's exceptional interest he develops in you not only as a mere buyer but as a person is impressive. From my first casual call when I first saw the car listed online (when is was not yet even in inventory), Tom was so responsive from sending me pictures, to staying after hours to accommodate my late visits to the show room because of my tight work schedule.
Then came the part of making payment. Since I'm purchasing this car to ship to Africa, I was paying outright for it - no credit no financing - and getting my funds to be wired to me from Africa took some time. Turns out this particular vehicle was the hottest on the sales floor at the time - and over 30 sales personnel were all out to sell it. But because Tom had promised to hold it for me, he "fought" for me to the last drop, even under intense pressure from his superiors, and he himself getting other multiple offers, he stood by his word to hold the car for me - that I thought was very profound and noble - putting customer and relationship ahead of sales or money! That was surely in line with these two values of Ray Catena 1. "...extremely dedicated to providing top customer service to their clients" and 2 "TAKE CARE OF YOUR LIFE AND FAMILY & WE'LL TAKE CARE OF YOUR CAR"
THANK YOU TOM - YOU ARE AMAZING!
"Three times a charm "
This past Monday, I visited my favorite car advisor Tom, this is my third Mercedes from the Edison location and two with Tom. Hence my friends have also purchased with Tom. In any event I drove home with dark blue car, on the way home I changed my mind🤦🏾???... Tuesday, with Tom again he knows I love black and say try this black cla for the reason I wanted the A, however it’s not available , drive it got home got changed my mind 🤷🏽???.. Wednesday, I went back and said Tom okay third time is charm let’s just get the c300. I love itttttttttttt. I feel like super woman every time I open my door I just want to open my doors all the time💃🏾💃🏾 Thank you for your time and patience and the ride to enterprise
?? Madison Realty??