Tom DAlessandro | Page 71

Tom DAlessandro--great job WE WERE GREETED BY TOM IMMEDIATELY UPON ENTERING THE SHOWROOM, AND HE WAS READY TO ANSWER ALL OUR QUESTIONS. HE WAS AVAILABLE FOR EMAILS OR PHONE CAL WE WERE GREETED BY TOM IMMEDIATELY UPON ENTERING THE SHOWROOM, AND HE WAS READY TO ANSWER ALL OUR QUESTIONS. HE WAS AVAILABLE FOR EMAILS OR PHONE CALLS, AND SEEMED TO SHARE OUR EXCITEMENT AT OUR BUYING OUR NEW CROSSTREK. THE WHOLE PURCHASE WENT VERY SMOOTHLY, WITH A PRICE AND ACCESSORIES THAT WERE VERY ATTRACTIVE AND GREAT SERVICE. JOHN MELVIN DID A GREAT JOB AT EXPLAINING ALL OF THE WARRANTY ISSUES. HE WAS A GOOD SALESMAN WITHOUT PUTTING PRESSURE ON US TO BUY. THERE WAS ONE OTHER EMPLOYEE, I BELIEVE TOM'S BOSS, WHO TALKED WITH US THE FIRST DAY AND WE APPRECIATED HIS ATTENTION TO SEE THAT OUR VISIT HAD BEEN A GOOD ONE. WE SHOPPED AROUND TO SEVERAL DIFFERENT DEALERS INCLUDING SUBARU AND OTHER MAKES. CITYSIDE WAS BY FAR THE BEST EXPERIENCE! More

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The best Subaru dealer in the Greater Boston Area AMAZING dealership. After having a nightmare experience up at Subaru of Wakefield, I came in to Cityside and they restored my faith and love for Subar AMAZING dealership. After having a nightmare experience up at Subaru of Wakefield, I came in to Cityside and they restored my faith and love for Subaru cars and their (usually) high quality of service dealerships. They got us into the new 2015 Subaru Legacy that we fell in love with for the same price as the other dealership that couldn't deliver what we wanted. Our Sales guy Tom Dalessandro was top notch as well as the managers and finance guys. Seriously, ask for Tom, he got us in and out in less than an hour with BS on what we wanted and getting to the tough numbers we needed on an extremely tough car to find! That is what I call an amazing experience. More

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Great experience purchasing a new car! My experience purchasing my new car from Subaru was great! The staff was super helpful and thorough, definitely no sleazy car salesman here! I really My experience purchasing my new car from Subaru was great! The staff was super helpful and thorough, definitely no sleazy car salesman here! I really enjoyed my experience. More

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Returning my first leased car I recently returned my Outback to Cityside Subaru after a three year lease. I didn't know what to expect as it was my first time leasing a car. Tom I recently returned my Outback to Cityside Subaru after a three year lease. I didn't know what to expect as it was my first time leasing a car. Tom D'Alessandro in sales was professional, personable and made the entire experience seamless. Thank you, Tom! More

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Easily the best and most hassle-free buying experience Last Friday my husband and I walked into Cityside Suburu and were lucky enough to work with Tom DAlessandro. Tom happened to be extremely busy on the Last Friday my husband and I walked into Cityside Suburu and were lucky enough to work with Tom DAlessandro. Tom happened to be extremely busy on the day we walked on, but he easily multi-tasked, managing the customer calls that came in while walking us through our financing options. [Side note: Big props to Pete for keeping me entertained discussing food/restaurants!] Most customers likely come into a car dealership on the defense, but Tom has a rare combination of being genuinely likeable/down-to-earth and having a wide breadth of knowledge about Suburu's products/financing options. Self-admittedly, Tom loves his job, which is an asset to both Suburu and his customers. When we came in to pick up the car on Monday, we went over financing/warranty options with John Melvin. Like Tom, John was super friendly and clearly enjoys what he does. He thoroughly explained all options and gave us some great recommendations. We felt comfortable and like we were fully informed when purchasing our Forester, and we'd highly recommend Tom and Cityside Suburu. More

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New Car Traded in an old car and got a new lease. Finally driving a brand new car. Great service and a good deal. Great experience overall. Traded in an old car and got a new lease. Finally driving a brand new car. Great service and a good deal. Great experience overall. More

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Excellence buying experience I went to Cityside because of the convenient location and met Tom DAlessandro outside the showroom. He was immediately friendly and helpful. Alread I went to Cityside because of the convenient location and met Tom DAlessandro outside the showroom. He was immediately friendly and helpful. Already the experience was much better than another dealer (different brand) that totally ignored me when I went into the showroom. I ended up bringing my husband back and he fell in love with a Legacy Premium. Tom was easy to work with, no high pressure. We felt totally comfortable with him. Tom knows the features of the vehicles - inside and out. The entire buying experience with Tom and Mike Nelson in Finance was much easier than expected. I highly recommend Tom and the Cityside dealership and would consider buying there again. More

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Felt like I made a friend After owning my Camry for 16 years, buying a new vehicle was a huge step. I researched for days and narrowed my choice down to a Forester Premium. T After owning my Camry for 16 years, buying a new vehicle was a huge step. I researched for days and narrowed my choice down to a Forester Premium. Then I contacted dealerships by e-mail, trying to avoid the dreaded "car salesman" pitch and pressure. When I finally had to go in person, I chose Cityside for its convenience and friendly reputation. By luck I got Tom.... laid back, open and friendly, no hard sell.... a good listener who gave me exactly what I wanted. I will recommend Tom to all my friends. I look forward to my maintenance visits just so I can chat with Tom some more. More

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First Rate Buying Experience In all my years of buying cars, this was the best experience I've ever had. There is a relaxed/no pressure atmosphere as soon as you walk into Citysi In all my years of buying cars, this was the best experience I've ever had. There is a relaxed/no pressure atmosphere as soon as you walk into Cityside Subuaru. THey know they have a good product and they know they have smart customers. So they treat you with intelligence and patience. Our salesperson, Tom D'Allesandro was knowledgeable, patient, relaxed, and just a pleasure to meet. He represents this dealership very well. More

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Great experience, would recommend After visiting a competing dealership and having a poor experience, my wife and I decided to visit Cityside. We enjoyed a much more transparent and f After visiting a competing dealership and having a poor experience, my wife and I decided to visit Cityside. We enjoyed a much more transparent and friendly car buying experience and got exactly what we wanted at, what we think, is a very fair price. After the purchase, the team has remained attentive and seems genuinely interested in making sure we are fully satisfied with our purchase - which we are thus far. Would definitely use them again. More

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