Tom Eder | Page 6

Tom E. Did a fantastic job. We love our new car! The folks at One Auto-Nissan were spot on with everything needed to drive off the lot in a new vehicle. Did a fantastic job. We love our new car! The folks at One Auto-Nissan were spot on with everything needed to drive off the lot in a new vehicle. More

by dgharrity Verified Customer Verified Customer

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Bought used from them, vehicle didn’t match buyer guide and had issues present that weren’t disclosed. Brought into Eau Claire Chrysler and upon inspection the brake booster was bad with open recall and th and had issues present that weren’t disclosed. Brought into Eau Claire Chrysler and upon inspection the brake booster was bad with open recall and the water pump was leaking with incorrect coolant in the engine. Service records show that One Auto’s “reconditioning center” put a radiator in the vehicle and filled the coolant. Not a good look in my opinion. Management did not want to acknowledge my complaints at first, wouldn’t answer emails or give me anything in writing. After almost a month and being told different quotes and issues between Nissan and Chrysler I had to cough up half of the cost of repair. The brake booster is still bad as the parts are on “back order”. The finance manager that I trusted to guide me through the purchase process was incorrect about the cost of gap insurance by saying that they are dictated by the bank and charge the same amount as RCU for a gap insurance policy. Turns out RCU charges 400 and I ended up with Nissans 1000 dollar policy that is the same coverage. Do NOT let them talk you into getting gap through the dealership. Finish the paperwork at your bank and get the banks policy. I requested that they cancel the policy, and the finance manager assured me it was cancelled. 2 months later I followed up because the money hadn’t returned and was told it “seems like this one slipped thru” and they would get it this time. I will now have to wait another month to see if my bank gets the money back from them. If buying used, get the vehicle inspected before you pay them, once they got my money they stopped being friendly. This has been the worst car buying experience I have ever had and will not buy or service anything with One Auto again. More

by Dayton Verified Customer Verified Customer

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Enjoyable and easy vehicle purchase thanks to the efforts of those individuals with whom I dealt. of those individuals with whom I dealt. More

by weinpac Verified Customer Verified Customer

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He did a very good job of showing me every thing on my new vehicle new vehicle More

by jross1961 Verified Customer Verified Customer

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Tom was attentive and answered all of the questions I had — super friendly, good conversation, and very knowledgeable. — super friendly, good conversation, and very knowledgeable. More

by nathaliepedracine Verified Customer Verified Customer

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Very helpful. Worked hard to get me financed when nobody else would. I myself have bought 4 vehicles from them in 15 years. Great service. Great cars. Great people Worked hard to get me financed when nobody else would. I myself have bought 4 vehicles from them in 15 years. Great service. Great cars. Great people. More

by ahungerholt23 Verified Customer Verified Customer

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very pleasant to work with, amazing experience! Will do again, we like they didnt pressure us, it was our decision. They didnt force extras on us either Will do again, we like they didnt pressure us, it was our decision. They didnt force extras on us either More

by SWANSONG54724 Verified Customer Verified Customer

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They worked really hard to make sure I was about to get in a car in a car More

by wildkrazy_erick Verified Customer Verified Customer

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They were very knowledgeable and listened to what I needed in a vehicle finding a great fit! needed in a vehicle finding a great fit! More

by tonjalb Verified Customer Verified Customer

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Everyone is friendly and genuinely concerned that my needs are met. This is my fifth consecutive lease here and it feels like home. needs are met. This is my fifth consecutive lease here and it feels like home. More

by LEEMCMULLEN24 Verified Customer Verified Customer

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