Tom Eder | Page 5

Recently purchased a used car from the dealership, turns out there was a significant issues with the heater box not functioning, it took a while to realizes that things were not working as they should. Onc out there was a significant issues with the heater box not functioning, it took a while to realizes that things were not working as they should. Once I determined what the general problem was I took it in and the service department diagnosed the problem and it was fixed as part of the warranty that came with the car. I am very happy with the way they made the issue right. More

by BBTETER Verified Customer Verified Customer

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Tom was very knowledgeable and answered all our questions during the process. This was my first car purchase from a dealership, and Tom patiently walked me through all the steps. In my first attempt at th during the process. This was my first car purchase from a dealership, and Tom patiently walked me through all the steps. In my first attempt at this review, I was initially disappointed in the trade-in value that they offered for my vehicle, but after talking to a manager after the sale, it cleared up my confusion. Tom and Pat were both very professional and seemed genuinely interested in making my opinion heard, and I really appreciate that. The one slight issue is that I was given no wiggle room on new vehicle pricing and negotiation. I jokingly asked if I could get a Nissan hat from their display case thrown into the deal, and it was a resounding no. Seems a bit absurd that you can't throw a $10 hat into a $35,000+ purchase. Obviously missing out on a hat isn’t a big deal, but it highlighted that the negotiation process wasn’t as smooth of an experience as I believe it could be. More

by benjmilas Verified Customer Verified Customer

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They were excellent with answering any questions I had. They are also phenomenal at following up after the purchase.. Highly recommended them They are also phenomenal at following up after the purchase.. Highly recommended them More

by mama3olson Verified Customer Verified Customer

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Excellent buying experience provided by all dealership personnel. Vehicle was ready before promise time and in excellent condition. Salesperson was very courteous and helpful. Awesome buying experience. personnel. Vehicle was ready before promise time and in excellent condition. Salesperson was very courteous and helpful. Awesome buying experience. More

by Paula Verified Customer Verified Customer

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Our experience with Eau Claire Nissan was a very pleasant one. Tom was very enjoyable to work with and very knowledgeable about the vehicles. We found him to be patient and helpful. one. Tom was very enjoyable to work with and very knowledgeable about the vehicles. We found him to be patient and helpful. More

by pjmurphyjw Verified Customer Verified Customer

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Tom was a great help in assisting me with my first new vehicle purchase in over 20 years. Thanks! vehicle purchase in over 20 years. Thanks! More

by cc47cc Verified Customer Verified Customer

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I dont always care to write reviews. Make this section optional. Make optional. Thank you. Make this section optional. Make optional. Thank you. More

by LMOZO Verified Customer Verified Customer

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The dealership was easy to work with. They were friendly and knowledgeable. They were very timely in responding and it was a very good experience. They were friendly and knowledgeable. They were very timely in responding and it was a very good experience. More

by treaguea Verified Customer Verified Customer

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Amazing workers and everyone does great to find everyone the best car Tom it the best!! the best car Tom it the best!! More

by selenacarter666 Verified Customer Verified Customer

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Our sales person was good but the finance manager was extremely pushy and would not take no for an answer on the extended warranty. I think I said no four times and finally said something about rethinki extremely pushy and would not take no for an answer on the extended warranty. I think I said no four times and finally said something about rethinking my decision if they thought I needed the warranty so badly. After that, we never saw him again, not even to review the loan documents, which in my experience is always done by the finance manager. More

by pricemeg Verified Customer Verified Customer

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