Tom Eder | Page 5

Tom was a great help in assisting me with my first new vehicle purchase in over 20 years. Thanks! vehicle purchase in over 20 years. Thanks! More

by cc47cc Verified Customer Verified Customer

Report | Print

I dont always care to write reviews. Make this section optional. Make optional. Thank you. Make this section optional. Make optional. Thank you. More

by LMOZO Verified Customer Verified Customer

Report | Print

The dealership was easy to work with. They were friendly and knowledgeable. They were very timely in responding and it was a very good experience. They were friendly and knowledgeable. They were very timely in responding and it was a very good experience. More

by treaguea Verified Customer Verified Customer

Report | Print

Amazing workers and everyone does great to find everyone the best car Tom it the best!! the best car Tom it the best!! More

by selenacarter666 Verified Customer Verified Customer

Report | Print

Our sales person was good but the finance manager was extremely pushy and would not take no for an answer on the extended warranty. I think I said no four times and finally said something about rethinki extremely pushy and would not take no for an answer on the extended warranty. I think I said no four times and finally said something about rethinking my decision if they thought I needed the warranty so badly. After that, we never saw him again, not even to review the loan documents, which in my experience is always done by the finance manager. More

by pricemeg Verified Customer Verified Customer

Report | Print

Tom E. Did a fantastic job. We love our new car! The folks at One Auto-Nissan were spot on with everything needed to drive off the lot in a new vehicle. Did a fantastic job. We love our new car! The folks at One Auto-Nissan were spot on with everything needed to drive off the lot in a new vehicle. More

by dgharrity Verified Customer Verified Customer

Report | Print

Bought used from them, vehicle didn’t match buyer guide and had issues present that weren’t disclosed. Brought into Eau Claire Chrysler and upon inspection the brake booster was bad with open recall and th and had issues present that weren’t disclosed. Brought into Eau Claire Chrysler and upon inspection the brake booster was bad with open recall and the water pump was leaking with incorrect coolant in the engine. Service records show that One Auto’s “reconditioning center” put a radiator in the vehicle and filled the coolant. Not a good look in my opinion. Management did not want to acknowledge my complaints at first, wouldn’t answer emails or give me anything in writing. After almost a month and being told different quotes and issues between Nissan and Chrysler I had to cough up half of the cost of repair. The brake booster is still bad as the parts are on “back order”. The finance manager that I trusted to guide me through the purchase process was incorrect about the cost of gap insurance by saying that they are dictated by the bank and charge the same amount as RCU for a gap insurance policy. Turns out RCU charges 400 and I ended up with Nissans 1000 dollar policy that is the same coverage. Do NOT let them talk you into getting gap through the dealership. Finish the paperwork at your bank and get the banks policy. I requested that they cancel the policy, and the finance manager assured me it was cancelled. 2 months later I followed up because the money hadn’t returned and was told it “seems like this one slipped thru” and they would get it this time. I will now have to wait another month to see if my bank gets the money back from them. If buying used, get the vehicle inspected before you pay them, once they got my money they stopped being friendly. This has been the worst car buying experience I have ever had and will not buy or service anything with One Auto again. More

by Dayton Verified Customer Verified Customer

Report | Print

Enjoyable and easy vehicle purchase thanks to the efforts of those individuals with whom I dealt. of those individuals with whom I dealt. More

by weinpac Verified Customer Verified Customer

Report | Print

He did a very good job of showing me every thing on my new vehicle new vehicle More

by jross1961 Verified Customer Verified Customer

Report | Print

Tom was attentive and answered all of the questions I had — super friendly, good conversation, and very knowledgeable. — super friendly, good conversation, and very knowledgeable. More

by nathaliepedracine Verified Customer Verified Customer

Report | Print