Tom Flynn | Page 15

SUPER DEALERSHIP We were introduced to Rocky in 2007 by Phil Kearney. Buying a car from Rocky was a great experience, When we would bring the car in for We were introduced to Rocky in 2007 by Phil Kearney. Buying a car from Rocky was a great experience, When we would bring the car in for service, we always went to see him. We kept in touch ever since. He always was the first one to wish us a happy birthday every year. He is the best sales rep we have dealt with. On January 28,2015, we needed Rocky's service again. We began the process of purchasing a Ford Fusion at 2:00 and at 8:15 we left with the car. It was a very busy day at the dealership. Rocky made the wait time very enjoyable. His favorite saying is "I've got a story." He always makes us feel like a part of his family by telling us his experiences from family stories to stories about customer experiences, Pacifico has been our dealership since 1976. Keep up the superb service. Jay, thanks for all your help with the financial work and your advice on the extras that were offered. Tom, thanks for coming to personally thank us for being such loyal customers. That really meant a great deal to us. Bob and Phil, thanks for your advice and input with our new car purchase. We look forward to dealing with both of you in the future. We know that our car is in good hands thanks to the both of you. We know that our next new car experience will be just as great. THANKS AGAIN EVERYONE L. Winter and C. Grebey More

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Professional and Friendly Excellent staff. Very Professional, Knowledgeable, and accommodating. Best experience, while purchasing a vehicle. I would highly recommend this deale Excellent staff. Very Professional, Knowledgeable, and accommodating. Best experience, while purchasing a vehicle. I would highly recommend this dealership and staff to other car buyers. More

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Pacifico Ford Customer Service My family and I would like to thank Randy for his Professionalism, Courteousness & knowledge while making our buying a car a very pleasant experience My family and I would like to thank Randy for his Professionalism, Courteousness & knowledge while making our buying a car a very pleasant experience. Thank You.. More

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worst experience ever I purchased my pre owned car at Pacifico. I was assured I could bring it back there for any repairs. Early Nov. my starter died and I had it towed in I purchased my pre owned car at Pacifico. I was assured I could bring it back there for any repairs. Early Nov. my starter died and I had it towed in for a simple repair. One week later I get a call from Bob notifying me that my car was ready. The best part is when I get there my car would not start and no one knew why! Turns out at some point while PACIFIO was in possession of my car which was only diagnosed as needing a new starter someone at Pacifico broke my key fob. I only knew this after PACIFIO gave up on repairing my car 1 week later and had it towed over to Family Dodge down the street. Instead of Bob and his friend Terry Morrison at PACIFIO owning up to thier mistake I was handed the bill for $350 dollar's to replace my key and a $159 bill from Enterprise because of thier refusal to pay the full amount of the rental car I needed to get my family around during 2 out of the 3 weeks they needed to fully repair my vehicle! I was amazed to encounter such brazen bullying and recklessness in dealing with other people's property. I promptly emailed upper management about my problems: Tom Flynn said he would look into helping but I never heard from him again. More

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Good to work with Tom was very patient and understanding. He took me out in several cars to make sure I knew what I was getting into and how it handled. For a young kid Tom was very patient and understanding. He took me out in several cars to make sure I knew what I was getting into and how it handled. For a young kid he did an outstanding job. More

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pleasant day first off i wasnt bored the small talk between salesmen n costomers kept me smiling showroom was welcoming overall decent price decent service sale first off i wasnt bored the small talk between salesmen n costomers kept me smiling showroom was welcoming overall decent price decent service salesman even dressed decent. philly soft pretzel was a nice touch also More

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Excellent Customer Service The Service Department and staff are excellent. In the unlikely event that something does not go quite as it should, they will make it right. Frien The Service Department and staff are excellent. In the unlikely event that something does not go quite as it should, they will make it right. Friendly, courteous, and respectful. More

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I had a very positive experience in purchasing my first Ford product. Earl Hill and Tom Flynn were both very helpful. Earl is an excellent salesman and I would buy from him again. He goes out of his Ford product. Earl Hill and Tom Flynn were both very helpful. Earl is an excellent salesman and I would buy from him again. He goes out of his way to satisfy your every question or concern. So far my experience at Pacifico Ford has been very positive. More

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Our experience started with requesting information online and setting up an appointment on an afternoon when I kew the dealership would be busy. Chad gave us great suggestions and insight into the cars we w and setting up an appointment on an afternoon when I kew the dealership would be busy. Chad gave us great suggestions and insight into the cars we were looking at and the followup was great. More

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From the very first visit, through to the delivery of my truck, the explainations, review of details and laid back disposition, made the entire process seamless. This is hardly my first visit to Pacifico as truck, the explainations, review of details and laid back disposition, made the entire process seamless. This is hardly my first visit to Pacifico as I have purchased no less than twent-five cars and trucks. I will continue to use the Pacifico Dealership in the future. More

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