Tom Fountain
Tom Fountain at Walls Ford
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Tom Fountain

BDC Manager

Walls Ford

2 Merrill St
Salisbury, MA 01952

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41 Reviews

I have been assisting Automotive Customers achieve their New and Pre-Owned vehicle Wants and Needs for over 30 years! I specialize in listening to the customer Wants and Needs and providing results for their search ! I continually Strive to make every customer's visit Fast, Fun , And Friendly ! I can't Help you if I can't Meet you to Listen to your Needs ! Please allow me the Opportunity to assist you with Yours? Ask for Tom Fountain when you arrive !

Dealership Experience

12 yrs, 3 mos

Industry Experience

38 yrs, 2 mos

Specialties & Trainings

" Legends and Leaders ", Ford Exclusive Ambassadors Award ! 2013, 2014,2015 and2016 Achiever of the Empoyee Excellence Level 3 Awards.

15 Ford Cetifications

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rated

41 Reviews

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41 Reviews of Tom Fountain

May 01, 2025

Dealership Rating
Employee Rating

Great service, I will use Wall’s Ford from now on. Friendly and most of all they know how to repair a vehicle More

by Valeriedupray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Valeriedupray responded

As I said, great service. I can’t wait to test drive my car on the highway to see if my vehicle is fully repaired

May 04, 2025

Valeriedupray responded

The service department found what the problem was with my car, another dealership had it a week and couldn’t find the problem. Walls Ford is my go to dealership. Great and friendly service

May 04, 2025

Valeriedupray responded

See above

May 04, 2025

Valeriedupray responded

See above

May 04, 2025

Valeriedupray responded

See anove

May 04, 2025

Valeriedupray responded

I gave my responses above, thank you, great service

January 31, 2025

Dealership Rating
Employee Rating

This is my third vehicle I have received from Walls, plus one that we purchased for my wife. Walls Ford treats you like family, from the owners, the sales personnel, the finance manager to the parts and ser More

by jfrench2233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stan "Stan the Man" Wojtas, Steven Freeman, Sean Freeman, Bryan Wall, Bob Jordan , Sales manager BenMartin “5 Stars”

November 15, 2024

Dealership Rating
Employee Rating

Great service from beginning to end I had the vehicle in stock that I wanted was a pleasure to work with them and will continue to work with them More

by Jackpot
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

June 27, 2024

Dealership Rating
Employee Rating

Great dealership. Sean is awesome!! He was so helpful, friendly and very knowledgeable!! Please acknowledge the great work he does. Thank you. I would recommend y More

by cpchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman, Bryan Wall , Bethany Juneau

July 22, 2022

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Employee Rating

Don't waste your time going anywhere else! The sales staff are as knowledgeable and honest as they come! More

by mike.macglashing
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stan "Stan the Man" Wojtas, Bryan Wall, Jack Simko , Mark Rotner, Joe Vigliotta

Jul 25, 2022

Walls Ford responded

Wow, Mike! You sure have a way with words! Thank you for the great review! We look forward to serving you for many years to come!

October 04, 2021

Dealership Rating
Employee Rating

After two leases, bought a Ford Ranger. Found what I was looking for on the Walls lot. Reasonable price and treated great!! No pushy sales pitch and honest price disclosures. Stan Wojtas was cordial and More

by Barry J Wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Walls Ford responded

Thank you for taking the time to share your most recent purchase experience, Barry. We couldn’t be happier that Stan provided you with a great car buying experience. And, so happy you were able to find exactly what you were looking for in a truck - that's not so easy right now! As you probably know from your past experiences with Tom, our goal is to make the car buying experience as fast, fun, and friendly as possible (one of his favorite phrases)! Glad to hear that Stan has kept up that tradition. Thank you again for your review. We look forward to continue serving you for many years to come!

October 01, 2021

Dealership Rating
Employee Rating

Always a pleasure. Great service and great people. Always on time and do a great job. More

by jjlvan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Walls Ford responded

Thank you so much for taking the time to share your experience. We look forward to continue providing you with great service for many years to come!

September 16, 2021

Dealership Rating
Employee Rating

Service is second to non. The team goes out of their way to take the inconvenience away and to minimize your time without your vehicle. More

by Cub5win
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman, Bryan Wall , Derek Roy

Sep 17, 2021

Walls Ford responded

Thank you for taking the time to share your experience! The team at Wall's Ford works hard to make every visit as stress free as possible - and it sounds like Steven and Sean did just that! We look forward to providing you with this level of customer service for many years to come!

June 29, 2021

Dealership Rating
Employee Rating

Awesome deals and friendly and professional staff. Made a very bad situation bearable it was a real pleasure doing business with y’all will definitely be back Win we next purchase a vehicle this was the be More

by Hoodhubert257
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Walls Ford responded

Sorry such a bad situation is what caused you to come in, but so glad we could help! Thank you for taking the time to share your experience. We look forward to serving you for many years to come!

April 09, 2021

Dealership Rating
Employee Rating

Great customer service and follow up and follow through. Employees work as a team to make sure customer satisfaction. Staff is very knowledgeable and explain issues with ease More

by Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman , Derek Roy

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