Tom Hackett | Page 5

New Car Experience As with anything in life, there can be hiccups along the way, but Castle Buick GMC did a great job correcting these minor issues and got me the car I As with anything in life, there can be hiccups along the way, but Castle Buick GMC did a great job correcting these minor issues and got me the car I wanted to purchase and drive home with. Che Bess was my sales person and he was very professional and attentive through the whole process. Tom Hackett was also involved during the process and was also a pleasure to deal with. More

Report | Print

Great and Honest Sales Very friendly, honest, upfront and to the point! We traveled over 200 miles and it was TOTALLY worth it!! Recommend Tito as your Sales man! Very friendly, honest, upfront and to the point! We traveled over 200 miles and it was TOTALLY worth it!! Recommend Tito as your Sales man! More

Report | Print

Exemplary Service, Superior Craftmanship & Best Deals!! My experience at Castle Buick in North Riverside was nothing short of outstanding in every way. The management and sales staff was extremely professio My experience at Castle Buick in North Riverside was nothing short of outstanding in every way. The management and sales staff was extremely professional, very personable, and knowledgeable about every facet of every car on their lot. I took more than a few out on a test drive too...talk about patient- this team is the absolute BEST!! They gave me all the information about every vehicle I expressed interest in before I had even asked the questions. They are like mind readers. I was so impressed with the whole crew. I was a little apprehensive walking onto the lot by myself, but the sales team and management made me feel right at home...no hard sell here...frankly, none needed. I have never had such a positive, delightful experience at a dealership in my life. I could not be happier in my 2016 Buick Encore...and what a deal!!!! Don't even get me started on how much money these gentlemen saved me!!! Thank-you, Tom, Brandon and Joe for a whole new car buying experience that I could not have enjoyed more! I am a loyal customer for life and continue to sing your praises to all who will listen. You guys are the best!!! Old school is still the BEST school!!! Sincerely Yours, Gina More

Report | Print