Tom Jamali

I was set to buy a car from BidCars that appeared to be in excellent condition. I asked to have a local mechanic take a look and the sales manager said he didn't think it was necessary given that it was un in excellent condition. I asked to have a local mechanic take a look and the sales manager said he didn't think it was necessary given that it was under 30,000 miles but he agreed to an inspection. The independent mechanic found that it needed new brake pads and that the rotors were rusted out. I asked if the sales manager if they would agree to have the independent mechanic repair it. They requested an estimate and when they received it, they offered instead to take care of the repair themselves. I was concerned that it would be done by their same mechanics who inspected and put it on the market in the first place. Their owner sent me an angry email that said I had "trust issues" (well, yes, wouldn't you?) I suspect they will now sell it "as is" to the first buyer who doesn't bother getting a pre-sales inspection done. If you are even thinking of buying from this dealership, I can only recommend making the investment in an independent inspection. It was money well spent (and saved). From Web Search about BidCars: Mechanical Issues: Some complaints indicate vehicles might have hidden issues, such as oil consumption, shortly after purchase. More

Report | Print

STAY AWAY! As soon as I said I was interested in a car the experience became xxxx! They tried to tack on extra money at every step. They held my car 10 days AF As soon as I said I was interested in a car the experience became xxxx! They tried to tack on extra money at every step. They held my car 10 days AFTER paying and blamed their “registration person”. When I complained they told me they left a message with her & was waiting to hear back, FOR 4 DAYS!! When I went there in person they told me they were waiting to hear back from her and refused to give me any contact info for her. When I kept calling I tried to reach “Neil” who is listed on their voicemail as their “registration” emp, I left more than 10 messages over 3 days and NEVER heard back. When I called looking for him the horrible employee named Marat said he wasn’t there until noon, then he was “at lunch” and then he had “just left for the day”. And said I could leave a voicemail if I “felt like it”. This is after I left 10+ messages. They told me their “paper work” charge was over $800! They tried to charge me extra for them “having to get me a new plate” after I had been told by insurance that my old plates were fine. PLACE IS A NIGHTMARE! More

Report | Print

Manny and associates were excellent, they got everything done so fast with no hassles! The overall experience was great and very efficient, highly recommend this dealership! done so fast with no hassles! The overall experience was great and very efficient, highly recommend this dealership! More

Report | Print

If you are in the market for a new vehicle go to Bid Cars Boston. They have amazing custom vehicles as well as stock. Everyone was great From Chris to the Finical controller. Fastest experience in buying a v Boston. They have amazing custom vehicles as well as stock. Everyone was great From Chris to the Finical controller. Fastest experience in buying a vehicle. I was in and out in less than 2 hours. Hidden gem. More

Report | Print

Marat was great with answering any questions and helping in the entire process of purchasing at BidCars! He was professional and made the experience enjoyable. I highly recommend both him and BidCars and I’ in the entire process of purchasing at BidCars! He was professional and made the experience enjoyable. I highly recommend both him and BidCars and I’ve been loving my new car! More

Report | Print

Outstanding customer service, they made the process very easy, would highly recommend. The car was ready, completely detailed upon our arrival. Overall a very satisfying experience. easy, would highly recommend. The car was ready, completely detailed upon our arrival. Overall a very satisfying experience. More

Report | Print

Excellent dealership, very patient, and helpful! Sold us a great van for our company. We are very happy with our purchase and it’s exactly what we needed. Most dealers trick you and sell you a vehicle full a great van for our company. We are very happy with our purchase and it’s exactly what we needed. Most dealers trick you and sell you a vehicle full of problems and codes that are erased and don’t show up till after your purchase, it is something we always worry when buying a new vehicle for work but we are glad to say we have had no issues with Our purchase and it’s in great conditions. Thank you again :) More

Report | Print

Fantastic experience! - just purchased my 3rd car froBidCars Don't waste a ton of time shopping around. Chris Leitao and the entire operation is great. They buy the best cars right and pass on the savings with Don't waste a ton of time shopping around. Chris Leitao and the entire operation is great. They buy the best cars right and pass on the savings without the hassle. No fancy waiting rooms and cafes - its the Walmart of car dealers - and you always feel good about the experience. My only criticism is that they don't do stickers - so you have to get that done 2013 Ram Laramie Long Horn 2014 BMW X6 2014 Jeep Grand Cherokee Summit More

Report | Print

Great selection, and an easy process, This is the fourth car we’ve purchased from the co. And so far it’s been painfree. I found an A7 Audi with a five year 60k warranty styling is all I’ This is the fourth car we’ve purchased from the co. And so far it’s been painfree. I found an A7 Audi with a five year 60k warranty styling is all I’ll say. More

Report | Print

Norwich Connection We went in looking for a truck for our son to drive to college next year. Turns out the owner, Tom, is a graduate of our sons school, Norwich Univers We went in looking for a truck for our son to drive to college next year. Turns out the owner, Tom, is a graduate of our sons school, Norwich University. Instant connection! No frills no pressure dealership. Our salesman, Phil was friendly and accommodating. They fixed an issue we had with the ride. We were concerned because our truck came from Canada and had no carfax service history but they let us take it to our own mechanic who assured us it was sound. If you want a great selection with great prices, look no more. We look forward to doing business with Tom, Phil, Chris and Moe the next time we’re looking for a vehicle of any kind. Thank you for making one Norwich Cadet very happy!!! More

Report | Print