Tom Kiernan
Tom Kiernan at Mission Viejo INFINITI

Tom Kiernan | Page 5

Service Advisor

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

5.0
166 Reviews
5.0

166 Reviews

Write a Review

Dealership Experience

12 yrs, 6 mos

Industry Experience

41 yrs

Languages Spoken

English English

166 Reviews of Tom Kiernan

May 24, 2022

Dealership Rating
Employee Rating

I take my Infiniti to the Infiniti dealer for all maintenance service. I request the same service department representative each time, Tom Kiernan, so that a relationship can be established and alwa More

by BECKYB18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 23, 2022

Dealership Rating
Employee Rating

All my interactions with them have been excellent. I have been responsive. Service cost have been within reasonable limits. More

by MARKGSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pagliassotti , Erick Carrillo, Memo Pineda

May 23, 2022

Dealership Rating
Employee Rating

Tom Kiernan is the very best service manager that my husband and have dealt with since we first met him in 2004. His consistency and professionalism are unparalleled . His eye is on the prize …. The cus More

by JKGARDENGIRL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

May 21, 2022

Dealership Rating
Employee Rating

Great! Everyone is always so helpful. I work with Erick and Tom, they both do a great job and have excellent customer service. More

by MOSHADY
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

May 20, 2022

Dealership Rating
Employee Rating

I am always helped out immediately when I arrive, and by such friendly and excited people More

by MEGAN HUBBARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 19, 2022

Dealership Rating
Employee Rating

Grate JOB A ~ Your Rating for this Service CenterWould you recommend this service center AGAIN. More

by WILDSTYLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 02, 2022

Dealership Rating
Employee Rating

They are very good at dealing with any service issue no matter the size or complexity. More

by JON.HOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yamada

May 02, 2022

Dealership Rating
Employee Rating

Tom is personable and considerate to respond to any circumstances that vary visit to visit. More

by JWN1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2022

Dealership Rating
Employee Rating

Customer service is excellent especially from Tom Kiernan! I trust that Tom will always to give the best advice!! More

by JACKIMANSOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 28, 2022

Dealership Rating
Employee Rating

Tom always does a great job! xx xx xx xx xx xx xx xx xx More

by DENNISBEYMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
5
...