Tom Kiernan
Tom Kiernan at Mission Viejo INFINITI

Tom Kiernan | Page 6

Service Advisor

Mission Viejo INFINITI

28471 Marguerite Pkwy
Mission Viejo, CA 92692

5.0
166 Reviews
5.0

166 Reviews

Write a Review

Dealership Experience

12 yrs, 6 mos

Industry Experience

41 yrs

Languages Spoken

English English

166 Reviews of Tom Kiernan

March 27, 2022

Dealership Rating
Employee Rating

I’ve always had very good experiences with this service center. Tom is very professional, courteous and responsive. More

by ARTHURLUPSHADPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 22, 2022

Dealership Rating
Employee Rating

Great experience, very helpful. Tom was very knowlegable and explained everything in detail. Highly recommend. More

by PATSYA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

March 20, 2022

Dealership Rating
Employee Rating

As always the service was excellent. Not only did the repair work correct the problems but the work was done quickly. Tom Kiernan was very thorough in explaining to me what needed to be More

by YLInfiniti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

March 19, 2022

Dealership Rating
Employee Rating

They are courteous, efficient, and honest (no unnecessary upselling), especially Tom. The service department does excellent work. More

by ZFRANKLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 17, 2022

Dealership Rating
Employee Rating

Good, reliable, honest service! Tom is very friendly, and cashier was very helpful and sweet. More

by NBINKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 15, 2022

Dealership Rating

We were extremely happy with the service we received the service turn around time was minimal. And having a driver to take us to an appointment while we waited for service completion was great! And she was More

by KATESTYLES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pagliassotti

March 13, 2022

Dealership Rating
Employee Rating

Tom ALWAYS provided excellent customer service as always, thank you every one in the service department !!!. More

by SMARGARITA73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Carrillo

March 11, 2022

Dealership Rating
Employee Rating

Tom did a great job as always. Car is performing just fine. Thank you all More

by GREGWDOYLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

March 09, 2022

Dealership Rating
Employee Rating

My service advisor ( Tom Kiernan) always very helpful with advice and guidance. for all required work. More

by GENEMORACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 09, 2022

Dealership Rating
Employee Rating

Thankyou very much for your exelent service Thankyou Mr Tom I will recomand to everybody very much appreciate Thankyou again More

by MONICAMOANE
Recommend Dealer
Yes
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