Tom Krell | Page 6

Yesterday we purchased our 3rd Lincoln from Bozard because not only are the sales people competent, sincere, and knowledgeable but the administrators are forthright and honest. Buying a car at this d because not only are the sales people competent, sincere, and knowledgeable but the administrators are forthright and honest. Buying a car at this dealership is the best experience because not only do you get a great deal, but you also trust the dealership to stand behind the purchase with excellent service and personal care. We worked with Andy Harris, Jenna Thomas, and Rick Garcia. They are a great team. We look forward to working with them while we have this car and of course, when we are ready to lease another Lincoln, we will go to Bozard!! More

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My husband and I usually hate car shopping but salesman, Tom Krell and finance manager, Rick Garcia, make it a relaxed and awesome experience. They worked within our budget and monthly payments and got us Tom Krell and finance manager, Rick Garcia, make it a relaxed and awesome experience. They worked within our budget and monthly payments and got us into a newer model than I was originally looking at. Thanks to all for the great experience. More

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really good folks While buying a car is not my idea of a fun day the people at Bozard Lincoln made the experience much better than other places we have experienced. While buying a car is not my idea of a fun day the people at Bozard Lincoln made the experience much better than other places we have experienced. More

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Very pleased Tom was great, took the time to ensure that we understood everything and were well informed. This is our 3rd vehicle from Bozard and will continue to Tom was great, took the time to ensure that we understood everything and were well informed. This is our 3rd vehicle from Bozard and will continue to purchase. Each time has been fast and easy, way less hassle than I have found at other dealers. Since the purchase multiple employees have followed up to make sure that we were satisfied. The entire experience was pleasant. More

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Great Experience in Purchase New SUV On Saturday April 27, 2019 I had the pleasure of meeting via Board Ford Website Mr. Tom Krell Internet Sales Manager. I am the type of person who d On Saturday April 27, 2019 I had the pleasure of meeting via Board Ford Website Mr. Tom Krell Internet Sales Manager. I am the type of person who does his research as I am a Mortgage Underwriter for a major bank. I select a new 2019 Ford Edge that I was interest into. I E-Mailed Mr. Krell and explain that I was interest into in purchasing a new 2019 Edge that I had select on Bozard Ford Website and I was interest in making an offer of that vehicle. Tom took the time I was offering for the new Edge and we agree to terms of the new vehicle (after going back and forth negations). I had previously arrange my financing with my Credit Union. On Sunday April 28, 2019 I reach out to Tom to arrange a time for a test Drive for the new 2019 Ford Edge. I met Tom Krell in person and the vehicle was available for a Test Drive. The test Drive went great but I decide I would like a new color of the interior. Tom research on line that Bozard Ford did have a different 2019 Ford Edge with a different interior color. Tom had the vehicle and the color of the interior was perfect. I was impress with the vast selection of vehicles that Bozard Ford has! Tom took the time to listen to my concerns and we made a deal for the purchase of the 2019 Ford Edge which include a trade in of my 2015 Ford Escape. I had let Tom Krell that I had secure the financing in place and request that I did not want a “hard sale” of available after sale options went I was to meet with the Finance Department. I had the pleasure of meeting with Mr. Rick Garcia Bozard Ford Financial Services Manager and again mention that I want a smooth transaction. Mr. Rick Garcia was very professional and set the expectations of no “hard sale” practices. Based on my personal high credit rate score, Mr. Rick Garcia was able to offer a better interest rate from Ford Credit that my local large Credit Union. I decide to take the financing from Ford Credit than the Credit Union because I was saving money. Mr. Rick Garcia did not give me a “hard sale” of sale options but did only make one suggestion of available regarding an extended service plan for maintenance of the vehicle. I decide to take the extended service maintenance plan as the difference of the cost was just another $5.00 in my monthly payment because Mr. Rick Garcia lower my interest rate further from Ford Finance. Mr. Rick Garcia made the sale transaction very professional has he listen to the customer. I would highly recommend Mr. Tom Krell Internet Sales Manager and Mr. Rick Garcia Financial Service Manager from Bozard Ford when you are interest in purchasing a new vehicle. They both listen to my 70% rule of listening and 30% talking. Bozard Ford is a great family company that respects its customers and helps the community. I rate this company and its employees 5 stars. More

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Loved it They worked as hard as they could to get me the best deal, and all their hard work paid off. I am very happy with the service, deals, and people that They worked as hard as they could to get me the best deal, and all their hard work paid off. I am very happy with the service, deals, and people that helped me throughout my SUV buying experience. More

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Painless buying experience in a painful time Tom went out of his way to make terminating a leased vehicle I couldn't drive into one that met my needs. He brought the necessary paperwork, etc to m Tom went out of his way to make terminating a leased vehicle I couldn't drive into one that met my needs. He brought the necessary paperwork, etc to me - especially appreciated after the sudden death of my husband. I couldn't have managed the typical buying we at this time. More

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Fast and easy buying ! Did my deal all over phone for being over an hour away from dealership, fast pick up and had me in and out. Best experience buying a vehicle. Did my deal all over phone for being over an hour away from dealership, fast pick up and had me in and out. Best experience buying a vehicle. More

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Gregg Steinberg Gregg was a great salesman. I was in need of a truck, being self employed I had certain things I needed. He stayed in touch with me through the entire Gregg was a great salesman. I was in need of a truck, being self employed I had certain things I needed. He stayed in touch with me through the entire process and I was able to get into a truck I like very much. Thank you Gregg! More

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Best place to to do business with I have enjoyed buying and having my car serviced here for years. They just keep getting better and better. Will not go anywhere else to purchase a ca I have enjoyed buying and having my car serviced here for years. They just keep getting better and better. Will not go anywhere else to purchase a car. Period! More

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